All
FAQ
Announcements
Product documents
How do I become part of the OKX P2P Merchant Program?
To better regulate platform Makers, we recommend that you carefully read the "OKX Platform P2P Merchant Program transaction Code of Conduct" before applying. During the review process, you will be asked questions about platform transaction rules and related procedures. Please prepare in advance to avoid your application being rejected due to insufficient preparation. To become a P2P Merchant...Published on Nov 25, 2022Updated on Jan 29, 2026FAQ715OKX now offers its services in the European Economic Area through my.okx.com
We're looking forward to serving you better and continuing to be a part of your digital asset journey!Published on Jul 30, 2024Updated on Nov 17, 2025AnnouncementsHow do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on Dec 12, 2024Updated on Oct 15, 2025FAQ78OKX Brazil is updating its terms of service
As part of this new service, you will be able to interact with a platform fully designed for our Brazilian users, including full local customer support and the ability to make deposits and withdrawals in cash (BRL) in your OKX account, making your digital transactions smoother and more convenient. As part of the migration to the new entity, it is important that users only have tokens available at the local entity.Published on Feb 5, 2024Updated on Nov 17, 2025AnnouncementsHow do I claim McLaren Race Rewind NFT?
If you haven't created a wallet or need to import your wallet to be part of the McLaren Race Rewind, visit here to learn more.How do I claim the McLaren NFT on OKX Marketplace? Visit the Drops Page and over there, select Claim Select Claim to start the claiming process This will prompt a confirmation signature in your wallet.Published on Jun 13, 2024Updated on Sep 12, 2025FAQ27OKX now offers its services in Singapore through my.okx.com
As part of our commitment to deliver a secure, compliant and customer-focused experience, OKX will be offering its services in Singapore via the subdomain my.okx.com. This new subdomain will provide the same range of products and services previously offered on www.okx.com in Singapore. At OKX, we remain committed to enhancing our value proposition to deliver an exceptional and localized experience for our users. OKX SG teamPublished on Nov 12, 2024Updated on Feb 9, 2026AnnouncementsHow to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on Jul 28, 2023Updated on Feb 12, 2026FAQ103OKX Wallet now supports the WEMIX3.0 network
This integration is part of OKX's wider partnership with WEMIX. Additional integrations and campaigns between OKX Wallet and WEMIX are expected in the near future. OKX team January 5, 2024Published on Jan 5, 2024Updated on Nov 17, 2025AnnouncementsOKX to support new AUD fiat trading pairs
This is part of our ongoing commitment to investing in Australia and expanding our AUD trading pairs, ensuring local users have access to a diverse and growing range of crypto assets.Published on Aug 15, 2024Updated on Feb 9, 2026AnnouncementsDelisting ApeCoin from On-chain Earn
No action is required on your part. Thank you for your continued support as we work to provide better products for our users. If you have any questions or need assistance with your account, please feel free to contact our support team at support@okx.com. We’re here to help ensure a smooth transition during this update. OKX team November 16, 2024Published on Nov 16, 2024Updated on Apr 1, 2025AnnouncementsOKX to support BABYDOGE on the X Layer chain
As part of the ongoing X Layer PP upgrade and OKB gas optimisation, BABYDOGE support on the OKTC chain will be gradually sunset. Following this adjustment, users are advised to manage their BABYDOGE assets via the X Layer network going forward to ensure uninterrupted access to deposit and withdrawal services.Published on Dec 31, 2025Updated on Feb 11, 2026AnnouncementsHow do I manually redeem my funds on the official Portal Bridge website?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy the transaction hash Go to the Portal Bridge: Select Resume transaction to access the page where you can search for your transaction hash Head to the Resume transaction to load the transaction hash page Select the network for the Send to part and paste the transaction hash into the search menu Fill in the transaction hash to search for your transaction Toggle on thePublished on Sep 11, 2024Updated on Sep 12, 2025FAQ28How do I generate AI artwork on OKX marketplace?
Whether you're a seasoned artist or just discovering your creative side, OKX invites you to be part of this exciting journey into the world of non-fungible tokens, where art knows no bounds. Explore, create, and embrace the NFT revolution with OKX.Published on Nov 13, 2023Updated on Sep 12, 2025FAQ23Launch of Perpetual Swap & Transaction Fee Adjustments
Before taking part in the competition, please review the related terms for perpetual swap trading. Perpetual Swap Trading Guide: https://OKXsupport.zendesk.com/hc/en-us/sections/360003039191-Perpetual-Swap-Trading 3. Perpetual swap trading is scheduled to launch at 17:00 Dec 10, 2018 (CET, UTC +1) (subject to delay, depending on trading simulation test results).Published on Nov 30, 2018Updated on Nov 17, 2025AnnouncementsOKX announcement on maintenance for APTOS network
If you hold APTOS tokens in your OKX account, no further action is required on your part. We will take care of all technical requirements. Thank you for your understanding and cooperation. OKX team October 19, 2023Published on Oct 19, 2023Updated on Nov 17, 2025Announcements