All
FAQ
Announcements
Product documents
Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDT/ETH. He receives 20 ETH at 17:10 UTC.Published on May 13, 2024Updated on Sep 8, 2025337How do I mint NFTs?
It supports NFT creation and trading across more than 17 blockchains, including Ethereum, BSC, Polygon, and Aptos. Through OKX NFT, users can create NFTs on multiple blockchains and trade them seamlessly across platforms. Currently, trading NFTs on the OKX NFT Marketplace incurs zero service fees. Users can also list NFTs across multiple external marketplaces such as OpenSea, Blur, LooksRare, and Magic Eden via OKX Wallet, making NFT selling more convenient and efficient.Published on May 5, 2023Updated on Jan 28, 2026665How do I withdraw AED with bank transfer?
You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified and ready for withdrawal.4. How do I check my withdrawal history?Published on May 16, 2024Updated on Jan 21, 2026156What are the spot trading guidelines for copy traders?
Date Trading history Profit and loss after fees Witholding amount (10% of profits) April 17 (Mon) BTC/USDT Bought: April 1, 2023 Sold: April 17, 2023 +200 USDT 20 USDT April 18 (Tue) BTC/USDT Bought: April 6, 2023 Sold: April 18, 2023 ETH/USDT Bought: April 6, 2023 Sold: April 18, 2023 -50 USDT +300 USDT 0 30 USDT April 19 (Wed) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 20 (Thur) ETC/USDT Bought: April 6, 2023Published on Nov 6, 2023Updated on Mar 3, 2026278Lead traders: Spot lead trading guidelines
Date Trading history Profit and loss after fees Witholding amount (10% of profits) April 17 (Mon) BTC/USDT Bought: April 1, 2023 Sold: April 17, 2023 +200 USDT 20 USDT April 18 (Tue) BTC/USDT Bought: April 6, 2023 Sold: April 18, 2023 ETH/USDT Bought: April 6, 2023 Sold: April 18, 2023 -50 USDT +300 USDT 0 30 USDT April 19 (Wed) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 20 (Thur) ETC/USDT Bought: April 6, 2023Published on Oct 30, 2023Updated on Feb 9, 2026194How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025537OKX DEX User Guide (Web)
Currently, OKX DEX supports trading crypto on 26 chains and cross-chain swaps on 17 chains.Swap In From, select the amount of tokens you wish to swap from; In To, select the amount the tokens you wish to swap into.Published on Aug 25, 2023Updated on Feb 12, 20261,008How do I invest in NFTs?
Search for the mint button to complete the minting process 3. Select Mint button on the official website of the NFT project. Follow the prompts on the page to complete the mint. It usually requires you to enter the NFT quantity, pay the transaction fee, and confirm the payment. After the transaction is complete, your NFTs will show up in your wallet shortly. Please keep your private key and secret recovery phrases secure to keep your NFTs safe.Published on May 5, 2023Updated on Feb 12, 2026121Copy trading FAQ
The following factors could cause a lead trade to fail: The lead trader's trading account has less than 500 USDT when opening a trade The lead trader has exceeded the daily lead trade limit of 500 orders The lead trader's opening position value has exceeded the limit for that contract If this happens, our system will also notify you with a push notification and email.17. Can lead traders close positions with limit orders or partially close a position in copy trading?Published on Sep 15, 2023Updated on Mar 4, 2026686How to transfer crypto from Bitvavo to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on Jun 19, 2025Updated on Jun 26, 20255How to transfer crypto from Coinbase to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on Jun 19, 2025Updated on Jun 26, 20256OKX x McLaren NFT Sweepstakes Terms & Conditions
Selection of Winners: For Entry Periods 1-16 (2024 McLaren race schedule) and Entry Period 17 (year-end NFT), everybody that mints an NFT will be entered into a chance to be entered into a prize-winning opportunity. Mints for each Entry Period are open at the times listed in Sections 3-4. In other words, all eligible participants receive an NFT with its rarity to be determined.Published on Apr 25, 2024Updated on Sep 8, 2025607Gas fees FAQ
*Numbers and references are current as of 17 February 2025.How can I reduce gas fees? Here are some practical tips to minimize gas fees: Choose off-peak hours: fees are lower when the network has less activity. Use tools like gas trackers to monitor optimal times. Set custom fees: on platforms like our Web3 Wallet, you can manually adjust gas fees. Lower fees may result in slower transaction times.Published on Feb 17, 2025Updated on Feb 27, 2026192How do I secure my MPC wallet?
When you create an MPC wallet, 3 private key shares will be generated: Share 1 : generated by your MPC wallet Share 2 : generated and stored on your device Share 3 : generated by your device, encrypted, and backed up to your device's cloud When you're completing your transaction, you're required to have both Share 1 and Share 2 to generate a complete private key and Share 3 as your backup private key share. 3 private key shares will be generated and stored separatelyHow do I back up my wallet?Published on Aug 22, 2023Updated on Nov 17, 2025408What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Mar 4, 2026709