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How do I turn on and sync multiple charts on a screen?
We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely. Each chart can be set to its own timeframe, making it easy to analyze various timeframes simultaneously.Are all trading tools and indicators available in multi-chart view?Published on Aug 9, 2024Updated on Sep 10, 202530How to fix passkey error 50162 on Android devices
You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions. Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services.Published on Dec 8, 2025Updated on Dec 26, 20251,876How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560Where do I find limits, fees and processing time details for cash withdrawal?
Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your withdrawal amount plus a fixed flat fee. Example: 1.5% + 1 USD fee If you withdraw 200 USD: 1.5% of 200 USD = 3 USD Plus 1 USD flat fee Total fee = 4 USD Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount.Published on May 23, 2025Updated on Mar 4, 202634Why did my account verification fail?
Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Apr 6, 2026Updated on Apr 15, 2026Where do I find limits, fees and processing time details for cash deposit?
Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your deposit amount plus a fixed flat fee. Example: 1.5% + 1 USD fee If you deposit 200 USD: 1.5% of 200 USD = 3 USD Plus 1 USD flat fee Total fee = 4 USD Actual fees being charged will be displayed on the Deposit Preview screen before you submit. This fee amount will always be deducted from your deposit amount.Published on May 23, 2025Updated on Apr 14, 202628X Layer upgrade and OKT/OKB asset handling FAQ
After the burn, all OKB transferred to the black hole address will be automatically burned, manual OKB burns will stop, and the total supply of OKB will be fixed at 21 million.Will OKT deposits now also be exchanged at the same average closing price? Yes. OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time.Published on Aug 13, 2025Updated on Jan 29, 202628Where do I find limits, fees and processing time details for cash withdrawal?
The fee as displayed on the withdrawal page for app The fee as displayed on the withdrawal page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your withdrawal is. Example: If the flat fee is 3 AED, you’ll always pay 3 AED whether you withdraw 10 AED or 1,000 AED. Percentage fees The fee is calculated as a percentage of your withdrawal amount. Example: If the fee is 2%, and you withdraw 100 AED, you’ll pay a 2 AED fee.Published on Apr 13, 2026Updated on Apr 13, 2026Where do I find limits, fees and processing time details for cash deposit?
The fee as displayed on the deposit page for app The fee as displayed on the deposit page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your deposit is. Example: If the flat fee is 3 AED, you’ll always pay 3 AED whether you deposit 10 AED or 1,000 AED. Percentage fees The fee is calculated as a percentage of your deposit amount. Example: If the fee is 2%, and you deposit 100 AED, you’ll pay a 2 AED fee.Published on Apr 13, 2026Updated on Apr 13, 2026How do I add OKX widget on my phone?
Long press on the screen Select Widget at the bottom Scroll over and locate OKX Select the widget type you prefer Select the settings icon to edit the watchlistHow do I add floating widget? Market Tracker Open OKX app Select any trading pair from homescreen to enter the chart page Select More at bottom right corner Select Market Tracker Turn on Floating Window toggle Select Add to add the trading pair(s) you would like to track. You should be able to see an OKX widget on the screen edge.Published on Aug 15, 2023Updated on Apr 17, 20265,918How do I raise a dispute when using P2P trading?
On the app Head over to the canceled order page and select the Need help? option Enter the first entry to raise a dispute via the Need help? option A page of Get help will load up and you have to select the issue of your dispute Select the Raise dispute option and proceed to follow the instructions on-screen Order dispute can also be raised order via appOn the web Head over to the canceled order and select the Need help? option Enter the first entry to raise a dispute via the Need help?Published on Aug 22, 2023Updated on Apr 8, 20263,544How do I turn on the Economic Calendar on the original chart?
How to activate the Economic Calendar?Published on Mar 10, 2025Updated on Mar 24, 20263How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on Jan 14, 2025Updated on Mar 31, 20268Crypto gift FAQ
Please follow the provided instructions that appear on the screen to complete the necessary verifications before proceeding with the gift creation. each gift can include up to 500 recipients. Select your preferred cover for the gift Fill in the digital currency and amount you want to send. Additionally, you can choose to set each recipient's amount as either a random amount or a fixed amount.Published on Sep 26, 2024Updated on Mar 4, 20261,100How do I enhance my OKX app security?
Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security. Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device. Don't enter your OKX account details on unverified or suspicious websites, especially phishing sites imitating OKX.How can I respond immediately to threats?Published on Mar 21, 2025Updated on Mar 3, 202634