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What should I do if I deposit BTC less than minimum amount?
If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit...Published on Oct 15, 2024Updated on Feb 12, 202627How do I verify my identity with Singpass?
The entire process takes about 5 minutes to complete, with most reviews finalized in as little as 2 minutes for standard cases. Data usage adheres strictly to Singpass Terms of Use and is solely utilized for identity verification in accordance with compliance requirements.Getting startedAuthenticate and connect with Singpass At the identity verification phase, you're requested to provide information details such as identity and selfie verification.Published on Sep 13, 2024Updated on Feb 9, 20265Lead traders: Spot lead trading guidelines
If the balance falls below 500 USDT, the trader may continue trading normally; however, copy traders will not be able to successfully follow the orders. The number of buy orders placed per day (00:00–24:00 Beijing Time) must be ≤ 500. If this limit is exceeded, the trader may continue trading normally; however, copy traders will not be able to successfully follow orders. The total number of buy orders must be less than the maximum buy limit.Published on Oct 30, 2023Updated on Apr 4, 2026195What's a dusting attack?
The excess amount of crypto is of such little value it serves no purpose. You can't even use it to pay for transaction fees. Alternatively, crypto dust can be transferred to you, which is a form of a malicious attack. This is a relatively new form of attack where hackers invade the privacy of crypto owners. They do it by sending a small amount of digital currency to multiple addresses. They then track these funds to reveal who the owner of the wallet is.Is crypto dust harmful?Published on Oct 4, 2024Updated on Mar 3, 202613OKX DEX FAQs
Potentially lower fees: unlike centralized exchanges that usually charge higher transaction fees for providing value-added service or advanced trading tools, users pay little or even zero platform fees, allowing them to keep more of their profits. Diversity of options: anyone can mint tokens from blockchains and create a liquidity pool for it on DEX, resulting in a myriad of options for users to choose from.What are the possible trade-offs of using a DEX?Published on Feb 5, 2026Updated on Mar 30, 20267Affiliate FAQ
Normally, your commissions will be distribute within 1–2 hours after trade made. However, during extreme market conditions, the high volume of calculations may cause delays of several hours, which is considered normal.4. What commission rate will be assigned when I am invited by an affiliate? You can check your assigned percentage by following the steps below: Open your OKX app > Main menu. Select User Center On the My Rewards page, you can view your rebate percentage assigned by the affiliate.Published on Dec 4, 2024Updated on Apr 1, 2026722Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on Oct 24, 202553What are the reasons for my spot copy trade order fail?
For example, if a trader buys BTC at a price of 20,000 USDT, we'll make sure that the copy trader's buy price is less than 20,000 × (1+0.5%) = 20,100 USDT. If the market experiences a significant fluctuation and the price rises to 20,200 when the copy trader is placing their order, our slippage protection will automatically cause the copy trade to fail.Lead trader-related reasons1.Published on Oct 13, 2023Updated on Feb 9, 202669How do I convert my small balances to crypto?
Any tradable digital asset with a balance less than 0.001 BTC is considered a small balance, and can be converted to a crypto such as OKB, USDT, BTC and ETH by using the Easy convert feature.How do I convert small balances to my preferred crypto?Published on Sep 13, 2023Updated on Sep 8, 202557What could be the reasons behind the failures of my futures copy trades?
Trading account funds are below the minimum lead trader requirement If a lead trader has less than 500 USDT in their trading account, they’ll be unable to create new lead trades.What could be the reasons behind the closing positions failure? Due to market fluctuations and factors like market depth, in some cases when the market experiences extreme volatility, our system may be unable to close copy trade positions due to price limit rules or other factors.Published on Sep 1, 2023Updated on Feb 12, 2026202How do I make a deposit? (app)
You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (e.g. XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on Sep 1, 2024Updated on Oct 15, 202586How do I submit my proof of address (POA)?
Valid rental agreement: The lease period must be for at least 6 months or more and the remaining tenure of the agreement must not be less than 2 months (can be issued for an indefinite period). It has to be signed by both parties (landlord and tenant). Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution.Published on Sep 5, 2023Updated on Feb 23, 20264What are the rules for P2P order cancellation?
User types Conditions that trigger the restrictions New OKX users: Completed less than 3 P2P trading orders since registration (including both buy order and sell order) More than 5 cancellations before payment on the same day, or more than 3 cancellations after selecting Payment Completed Old OKX users: Completed 3 or more P2P trading orders since registration (including both buy order and sell order) More than 3 cancellations before payment on the same day, or more than 1 cancellation after selectingPublished on Aug 16, 2023Updated on Mar 24, 20261,768How do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on Oct 23, 2024Updated on Feb 12, 202619How do I use Minimum copy amount feature?
settings Select Minimum copy amount Fill in the preferred amount of your Smart sync and Custom copy before selecting Confirm Insert your preferred minimum copy amount details Proceed to the Copy trade settings page and insert the amount of your Total investment or key in your Maximum total amount under the Advanced section Insert your preferred numbers for the Total investment Insert your preferred maximum total amount Note: Initial deposit considerations: most users on the platform initially deposit lessPublished on Jul 16, 2024Updated on Feb 9, 2026213