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OKX House FAQ
Can I use my OKX account balance to make a purchase on OKX House? You can't directly use your OKX trading account balance for purchases in the shop at this time. Only on-chain wallets, such as your OKX Web3 Wallet, are supported for payments. However, you can convert your exchange balance into a supported currency and transfer it to your wallet to complete the payment.6. Can I use the same wallet address to purchase multiple quantities of the same item? No.Published on Nov 29, 2024Updated on Mar 2, 202615How do I submit my proof of address (POA)?
Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document. Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document.Published on Sep 5, 2023Updated on Feb 12, 2026853How do I create NFTs?
It's a walk in the park to create your own NFTs on OKX.Published on Jun 8, 2023Updated on Mar 4, 20261,408What is AA Smart Account?
Externally Owned Accounts (EOAs) are accounts where we have direct control over private keys, such as those created using seed phrases, keyless wallets, or hardware wallets in OKX Wallet. Contract Accounts (CAs) are controlled by code logic and do not possess private keys. They include token contracts and DeFi smart contracts. AA Smart Accounts combine the advantages of both EOAs and CAs, making the account itself programmable.Published on Sep 4, 2023Updated on Feb 9, 20266,099What are the most commonly used DApps?
If you have any questions while using OKX Wallet, feel free to contact us at any time.Published on Nov 15, 2022Updated on Feb 12, 2026462How do I use Trading bonus?
How can I use Trading bonus? You can get trading bonus through various promotions. Find out how to obtain it as below: On the app: select Homepage > menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.Published on Mar 8, 2024Updated on Apr 6, 20261,145How do I use OKX NFT?
You can buy your favorite NFTs using crypto assets in your OKX wallet through Make offer or Buy options Select either Buy or Make offer according to your preference Ensure you have sufficient cryptos to buy an NFT and complete the operations as required Ensure you have sufficient cryptos to make an offer on NFT and complete the operations as required 4. You can also add multiple NFTs to your OKX cart, and purchase at one click to save the network fees.Published on Aug 22, 2023Updated on Mar 25, 20265,152Understanding the risks of using digital payment token services
If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account. Using a regulated platform with strong security helps reduce risk, but no system is foolproof. Always protect your credentials and never share them with unknown parties.Custody Risk When you entrust your DPTs to a platform for safekeeping, that platform acts as your custodian.Published on Jun 17, 2025Updated on Nov 17, 20252How do I use Merchant Coupon Code?
Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on Mar 5, 2025Updated on Sep 10, 20255How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on Sep 10, 20254How do I use the liquidation price calculator?
Liquidation price calculator can be used to determine your profit, stop loss, and liquidation prices with this tutorial. Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?Published on Jul 3, 2024Updated on Jan 28, 202639How do I use the Open interest indicator?
What's Open interest (OI) indicator? The Open Interest (OI) indicator provides a visual representation of the total value of open long and short positions for a specific futures trading pair, enabling traders to analyze market activity and sentiment. Open interest indicator serves as a gauge of market activity. When open interest is minimal or absent, it indicates either the absence of initial...Published on May 15, 2024Updated on Sep 10, 202521How do I use the Futures Analysis tool?
It measures the average reward in comparison to the average risk of a position, providing insight into the balance between potential gains and losses.How can I use the Futures Analysis tool? On the App: 1. Select Assets and tap on the tiny arrows beside Today's PnL 2.Published on May 3, 2024Updated on Apr 2, 202679What's smart sync and how do I use it?
Why are my smart sync assets marked as “in use,” and how do I release them? When you set your total investment for a copy trade, your funds will be specifically allocated to the lead trader. Therefore, these funds will be marked as in use, and can’t be used in other ways. You can decrease your investment to release some funds, or stop copying a trader and close all positions to release all of your funds.5.Published on Feb 26, 2024Updated on Feb 12, 2026432