The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...

To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...

Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

What's Take Profit (TP) and Stop Loss (SL)? Take Profit (TP) and Stop Loss (SL) are parts of One-Cancels-the-Other (OCO) order. OCO order is a pair of orders that are set simultaneously. If one order is triggered and executed, the other order is automatically canceled. This strategy allows traders to manage their trades more effectively by combining both a TP and an SL order.

: you'll be placed under review by us, and it'll take up 24 hours for it to complete.

Here's an example:How to properly take a selfie while holding my ID?

It provides a way to take a step back, avoid impulsive decisions, and regain clarity during high-stress trading situations. Once activated, the cool-off period temporarily restricts your ability to engage in futures trading, ensuring you take the necessary time to reassess your strategies or financial goals. Importantly, this feature is irrevocable once enabled, meaning you cannot end the cooling-off period prematurely, reinforcing its role as a safeguard for responsible trading behavior.

We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes. Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can.

Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage.

Select Yes under the Additional info part on the Basic company info page Select Take questionnaire. This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info section

Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.

Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.

Rules for setting stop-loss trigger price/take-profit trigger price – during selling, the take-profit trigger price is greater than the latest transaction price, and the stop-loss trigger price is less than the latest transaction price; while during buying, the take-profit trigger price is less than the latest transaction price, and the stop-loss trigger price is greater than the latest transaction price.What's "Interface error: 50102 Timestamp request expired"?

Typically, Spread Trading takes the form of Spot versus Perpetual (e.g. BTC/USDT spot vs BTC/USDT perpetual), Spot versus Futures (e.g. ETH/USDT spot vs the ETH/USD quarterly future) , or two futures of different expiry dates (e.g. Quarterly versus Bi-Quarterly Futures on LTC/USDT). A proficient trader can profit by taking advantage of the price differences (spreads) between the instruments.

After a trader starts leading a trade, they can set the take profit and stop loss. To ensure a positive experience for copy traders, when setting a stop loss/take profit order price, or when closing a position, the lead trader can only use the limit price and custom close amount. Estimated total assets in the Bots & Copy only include bots assets and exclude lead trading positions.How should I cancel lead trades?