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What can I do if I trigger risk control?
What can I do to avoid triggering risk control? OKX has strict and comprehensive risk control standards. Therefore, all users must abide by the platform's relevant rules on fiat transactions to avoid triggering risk control. When trading on OKX, please avoid high-risk transactions, such as buying crypto on behalf of others, withdrawals for gambling purposes, off-site transactions, or assisting suspicious individuals online to launder money and score points.Published on Sep 13, 2023Updated on Jan 26, 20261,769What should I do if the T+N security protection is triggered and I can't trade?
If buying or selling crypto triggers the platform's risk control, please refer to this article here for additional information.Published on Mar 17, 2023Updated on Mar 23, 20262,553How do I place a TP/SL with Limit Order?
Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on May 31, 2024Updated on Feb 12, 2026280What are the rules for P2P order cancellation?
The first trigger will ban you from C2C trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from C2C trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from C2C trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from C2C trading for 4 hours. 5th time More than 4 triggers a day will ban you from C2C trading for the whole day.Published on Aug 16, 2023Updated on Mar 24, 20261,761How do I trade with OKX Wallet Trader Mode?
Condition monitoring by OKX DEX The OKX DEX backend continuously monitors the market to check if the trigger conditions (e.g., reaching the target price) are met.3. TEE-enabled secure signing Once triggered, the transaction calldata and your original signature are sent to the TEE The TEE validates that the transaction matches your intent and signs it using the wallet’s private key stored securely within the TEE4.Published on Aug 22, 2025Updated on Mar 23, 2026509How do I trade with different order types?
Protect gains by enabling a trade to remain open when the price is moving in the trader's favour.Trigger A Trigger order executes a limit or market order once your target price is reached, automating your trades at predefined prices.How do I place a Trigger order? How you can place a Trigger order Select Trigger Order Set your target price at last price/ mark price/ or index price Set the type of order (limit or market) Confirm the orderWhy should I use Trigger order?Published on Jun 18, 2024Updated on Feb 12, 2026386OKX API FAQ
Rules for setting stop-loss trigger price/take-profit trigger price – during selling, the take-profit trigger price is greater than the latest transaction price, and the stop-loss trigger price is less than the latest transaction price; while during buying, the take-profit trigger price is less than the latest transaction price, and the stop-loss trigger price is greater than the latest transaction price.What's "Interface error: 50102 Timestamp request expired"?Published on Sep 20, 2024Updated on Mar 23, 2026133How do I modify TP/SL?
On the app Access the trading section: Select Trade from the main menu Select the trading pair you want to modify View your positions: select the Positions option to see all your open positions Select the position to modify: Find the specific position you wish to modify Tap on the position to open the details Adjust TP/SL levels: In the position details, look for the option to modify TP/SL Select Modify or the TP/SL icons Enter your new TP/SL prices Insert your trigger prices for TP trigger and StopPublished on Jun 13, 2024Updated on Sep 10, 202533How do I dollar-cost average at OKX with DCA trading bots?
For traders with additional technical analysis knowledge, they may opt to base their trigger entries on technical indicators such as the Relative Strength Index (RSI).Published on Oct 6, 2023Updated on Nov 17, 202524How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on Feb 6, 2025Updated on Sep 10, 20253How do I reset my Two-factor authentication (2FA)?
authentication Select Switch authentication method > Reset two-factor authentication > Reset phone number / email / authenticator app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?Published on Sep 15, 2023Updated on Oct 15, 202522How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on Dec 5, 2023Updated on Feb 9, 20262,262How do I set up a liquidation alert?
You can typically set the alert to trigger at a specific percentage of your margin level or when your account equity drops below a certain amount.What notification methods are available for liquidation alert? Web notifications and push notifications.What should I do if I receive a liquidation alert? If you receive a liquidation alert, consider the following actions: Deposit additional funds: add more funds to your account to meet the margin requirements.Published on Aug 2, 2024Updated on Nov 17, 202525How do I reset Two-factor authentication (2FA)?
details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?Published on Sep 15, 2023Updated on Mar 23, 20266,144Copy traders FAQ
Copy and lead traders can close positions manually, or closures might be triggered due to a take profit/stop loss or liquidation.Published on Sep 1, 2023Updated on Feb 12, 2026181