All
FAQ
Announcements
Product documents
OKX NFT Marketplace: Your Gateway to a Multi-Chain NFT Universe
OKX is leading the way in the ever-changing world of blockchain and NFTs. We are excited to present our NFT Marketplace, which operates on 21 different chains, including both layer 1 and layer 2 networks. This groundbreaking platform will revolutionize the NFT industry and offer unmatched advantages to users around the world. OKX's NFT Marketplace understands the importance of connecting...Published on Nov 23, 2023Updated on Sep 12, 202520Address type upgrade FAQ
If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry. Example 1: Entry 1: (Standard) Address A Entry 2: (Universal) Address A These addresses will be merged to Entry 2, which allows withdrawals of any crypto selected for a specific network, based on compatibility.Published on Aug 26, 2025Updated on Dec 30, 2025858How do I determine my company type and understand which documents I need to prepare?
Senior management: You can also approach senior executives or management personnel who have more in-depth knowledge of your institution's structure and operations. If necessary, you may also consider seeking advice from external legal counsel or consultants who specialize in corporate matters. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026137How do I know what my institution type is?
Senior management: You can also approach senior executives or management personnel who have more in-depth knowledge of your institution's structure and operations. If necessary, you may also consider seeking advice from external legal counsel or consultants who specialize in corporate matters. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 9, 20261What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Changing country of residence to one within the European Economic Area (EEA) If you're updating your country of residence to one within the European Economic Area (EEA), here's a guide to help you understand the changes and what to expect during the process.What are the key changes and updates?Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in.Published on Jul 2, 2025Updated on Nov 17, 2025169What onboarding information is required for a fund?
requirements, OKX needs your company’s key personnel and the authorized users of the institutional account (if different from the key personnel) to provide identity verification information during the institutional verification process.If your company is registered as a government-owned enterprise, you are required to provide information for the following personnel: Corporate officers: Persons with significant responsibility to control, manage, or direct the fund including executive officers or seniorPublished on Oct 13, 2023Updated on Feb 12, 2026119How can you protect yourself from a phishing attack?
If the user does not pay attention to distinguishing it, he/she will click the link to enter the phishing website or download the Trojan horse program. Once the Trojan horse program runs, it can monitor the sensitive information entered by the user and get it.Published on Aug 17, 2023Updated on Mar 3, 20263,699What onboarding information is required for the non-profit organization (NPO)?
Corporate officers: Persons with significant responsibility to control, manage or direct the NPO including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the NPO.Published on Oct 13, 2023Updated on Feb 12, 202671What onboarding information is required for a family office?
Corporate officers: Persons with significant responsibility to control, manage, or direct the family office including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the Family Office.Published on Oct 13, 2023Updated on Feb 12, 202669What onboarding information is required for a Publicly Traded Company?
Corporate officers: Persons with significant responsibility to control, manage, or direct the publicly traded company including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the publicly traded company.Published on Oct 13, 2023Updated on Feb 12, 202676What onboarding information is required for a privately owned financial institution?
Corporate officers: Persons with significant responsibility to control, manage, or direct the privately owned financial institution including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the privately owned financial institution.Published on Oct 13, 2023Updated on Feb 9, 20261What onboarding information is required for a privately owned financial institution?
Corporate officers: Persons with significant responsibility to control, manage, or direct the privately owned financial institution including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the privately owned financial institution.Published on Oct 13, 2023Updated on Sep 27, 2025155How can the OKX NFT Marketplace keep your NFT investments secured?
In an environment where anyone can mint an NFT and list it for sale, distinguishing genuine, valuable assets from countless imitations and fraudulent listings can be a daunting task. OKX takes this challenge head-on by providing a verification process that separates the wheat from the chaff. Every NFT listed on the OKX Marketplace undergoes a thorough vetting process to confirm its authenticity.Published on Nov 10, 2023Updated on Sep 12, 202520What onboarding information is required for the government-owned enterprise?
your company’s key personnel and the authorized users of the institutional account (if different from the key personnel) to provide identity verification information during the institutional verification process.If your company is registered as a government-owned enterprise, you are required to provide information for the following personnel: Corporate officers: Persons with significant responsibility to control, manage, or direct the government-owned enterprise, including executive officers or seniorPublished on Oct 13, 2023Updated on Apr 6, 202661What does OKX NFT Marketplace offer but other platforms don't?
Let's delve deeper into the multifaceted features that distinguish OKX from its counterparts across various crucial functions.Order execution mastery OKX's commitment to empowering users is exemplified through its robust standalone app trading feature. This feature not only provides unparalleled control over trades but also signifies a commitment to user-friendly interfaces.Published on Dec 27, 2023Updated on Sep 12, 202524