All
FAQ
Announcements
Product documents
How do I set a price alert?
By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points. Navigate through the process by following these steps: On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner > Alerts > Add alert 3.Published on Apr 30, 2024Updated on Apr 15, 2026261World Cup VIP Exclusive Gift Set FAQ
OKX runs campaigns like this from time to time. Keep an eye on official announcements for the latest updates.Can I claim more than one set of merchandise? No. Merchandise is available in limited quantities, and each eligible user may claim one set only.Can I claim individual items from the gift box? No. The gift box is distributed as a complete set, claiming individual items or specific components separately is not supported.Can VIP users claim this gift box as a birthday reward? No.Published on Dec 19, 2025Updated on Apr 24, 2026319How do I navigate to and customize notification settings?
Proceed to select Preferences and select Notifications from the option Select Notifications from the options under the Preferences topic Explore the list of topics for notification settings and set them according to your preference Here you can: Enable/disable system notifications (such as login reminders, order updates, or security alerts). Turn promotional notifications on/off if you’d rather not receive marketing updates. Customize price alerts by selecting the assets you want to track.Published on Oct 8, 2025Updated on Nov 6, 202518How do I set up indicators on the chart?
Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel. To restore defaults, select Template > Reset to default.FAQCan I use indicators on all chart types?Published on Nov 30, 2024Updated on Apr 20, 202615How do I set up a liquidation alert?
A liquidation alert occurs when your account's equity falls below the required margin level set by the trading platform. This requires you to deposit additional funds to maintain your open positions or risk liquidation.Why should I set up a liquidation alert? Setting up a liquidation alert helps you manage your risk by notifying you when your margin level drops to or below 300%.Published on Aug 2, 2024Updated on Apr 3, 202625How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on Aug 22, 2023Updated on Mar 17, 20262,533How do I set a Scaled order for Futures trading?
Navigate to the Futures trading section and select Futures from the available trading options Select Futures from the list of trades Select the specific Futures contract you want to trade Select the Place order option to open the order placement window Select the Placed order field where there are a number of order options are available In the order type dropdown menu, select Scaled order as your order type Select Scaled order to start your Futures trading Set the price range by entering the minimumPublished on Jun 3, 2024Updated on Apr 20, 202633How do I verify my identity with Singpass?
You can quickly verify your identity by setting up your Singpass App with an active login. The entire process takes about 5 minutes to complete, with most reviews finalized in as little as 2 minutes for standard cases.Published on Sep 13, 2024Updated on Feb 9, 20265How do I set up TP/SL with the Order line?
Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart.Published on Jun 21, 2024Updated on Dec 3, 2025175How do I manually set up futures grid trading bot?
The neutral grid strategy aims to profit from market volatility and price fluctuations within a range, rather than a specific price direction. Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals.Published on Jun 6, 2024Updated on Mar 31, 2026103How do I manually set up spot grid trading bots?
Next, enter the total amount you want to open a position with and select the relevant cryptocurrency Note: there's also an option to set how the grid is spaced. Arithmetic will position each grid line at fixed price intervals (for example, every 20 USDT). Meanwhile, Geometric sets the grids using a fixed percentage from the current price, resulting in widening grids further out from the starting price.Published on Jun 6, 2024Updated on Nov 17, 2025208How to transfer crypto from Coinbase to OKX?
Select the cryptocurrency you want to transfer from Coinbase to OKX. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that crypto to Coinbase. Initiate the crypto transfer from Coinbase. Paste your copied address in the withdrawal section of the selected crypto on Coinbase. Always double check if the address is copied correctly. Input the amount that you want to transfer from Coinbase to OKX.Published on Jun 19, 2025Updated on Jun 26, 20257How do I secure my exchange account?
Phishing attempts may also arrive via email or from other sources. Attackers often try to cause panic with alarming messages, claiming things like suspected money laundering or account restrictions to get you to share login info. However, their URLs don’t match our official links. If you get a suspicious message, don’t panic. First, verify it using our Channel Verification tool to check the email, phone number, or URL.Published on Jun 12, 2024Updated on May 13, 20261,340OKX ZERO Trading Fees event FAQs
Why can’t I select the “Join Now” button for the ZERO Trading Fees event? This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8. You will need to sign up and complete identity verification before selecting Join Now button to be able to participate. Ensure that the display has changed to show Joined after you've clicked to confirm your participation in the activity.Published on Jul 6, 2023Updated on Apr 3, 202638What's Jumpstart and how do I earn from it?
Log in to the app or web; and On the app: select Explore on the main menu On the web: select Grow on the main menu Jumpstart is available as one of the options that's up for selection Once in, select Jumpstart from the options available on the menu If you're not part of the community yet, select the Apply to join option and fill up the necessary details to join in.Published on Jul 17, 2024Updated on Nov 28, 202538