All
FAQ
Announcements
Product documents
What should I do if the T+N security protection is triggered and I can't trade?
These restrictions help: Discourage suspicious funds from entering the platform; Lower the risk of bank accounts being frozen; and Enhance overall user asset safety.How can I tell if my order is subject to T+N protection? You will see three reminders throughout the order process: When placing the order; When the order is created and awaiting payment; and When waiting for the seller to confirm the transaction. If you decide not to proceed with the order, you may go back and rematch again.Published on Mar 17, 2023Updated on Mar 13, 20262,515How do I stay safe from phishing SMS using the name OKX?
This means fraudulent messages can appear right alongside your real OKX alerts—such as those for login activity or withdrawals—making it difficult to tell the difference at first glance.This manipulation of SMS sender ID is what makes these phishing attempts particularly dangerous and effective.How does phishing SMS work?Published on May 9, 2025Updated on Mar 4, 2026321OKX Web3 FAQ
Wallet Address Blacklisting: We aggregate lists of banned wallet addresses from global authorities (such as the FBI, UN, and OFAC) and known hacking incidents. We also partner with third-party chainalytics firms, such as Elliptic, to update blacklisted wallets in real time. Strict Enforcement: Blacklisted wallet addresses can't use our Web3 Wallet software to make transactions.Published on Jan 19, 2026Updated on Feb 27, 202657What's a private key/seed phrase?
You'll need to note down your seed phrase and keep it safe without telling anyone.Published on Aug 24, 2023Updated on Mar 2, 20262,840Common scam tactics
They tell the user they have to pay more money to take out their earnings. They use various excuses to reject the user's requests to withdraw the money. Scammer is offering the user the investment opportunity by depositing more funds to go to next level for better earning Some investment scams will start with scammers offering seemingly attractive opportunities, promising high returns. These opportunities can cover various assets like stocks, real estate, cryptocurrencies, and more.Published on Sep 28, 2023Updated on Feb 6, 20262,604
Showing 1-5 of 5 articles