All
FAQ
Announcements
Product documents
Tokenized stocks FAQ
Market Closed Weekends: From Friday 23:59 to Monday 00:05 (UTC) Public holidays: Follows U.S. stock market holidays Trading halts: there might also be times where trading of the underlying stock is paused. During such times, token prices can increase in volatility. Note: Liquidity may be limited when trading native tokens during pre-market, post-market, or overnight sessions. It's recommended to trade using stablecoins.9. Are tokenized stocks available in all jurisdictions? No.Published on Feb 2, 2026Updated on Jun 9, 20269What's Jumpstart and how do I earn from it?
Imagine getting a chance to buy shares in a promising startup before it goes public. With it, you can earn new token rewards and get early access to high-quality blockchain projects handpicked by our team. It's your ticket to be among the first to deposit in the next possible big thing in crypto. Jumpstart currently has two types of events for users: Mining and On Sale.What's the difference between Mining and On Sale?Published on Jul 17, 2024Updated on May 29, 202638How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on Mar 28, 2024Updated on May 29, 20261What should I do if I mistakenly withdraw crypto via the wrong network?
Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Note: When you send crypto from OKX wallet, ensure you have sufficient OKT as transaction fees. OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet.Published on Jan 21, 2025Updated on May 29, 20262What should I do if I mistakenly withdraw crypto via the wrong network?
Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Review your send details Note: When you send crypto from OKX wallet, ensure you have sufficient OKB as transaction fees. OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet.Published on Mar 17, 2023Updated on May 29, 20265,895How do I buy and sell BRC-20 inscription tokens? (app)
Logo requirements: Review time: approximately 4 weeks Dimensions: 90 × 90 px High resolution (PNG format) The image must be clear and recognizable (no blurriness) Must not closely resemble any logo currently displayed on the platform Must not resemble identifiable political figures, public figures, intellectual property, or trademark symbols without proper authorization Once you have the required information, please submit your application via this link.Published on Aug 22, 2023Updated on Jun 5, 2026638What's Leaderboard?
Yes, you can remove yourself from the Leaderboard whenever you like.To hide your trading stats from public view, head over to Profile > Settings > Personal Trades > Hidden.6. How do I get listed on the OKX Leaderboard? Enable public sharing: head over to Profile > Settings > Personal Trades, and switch visibility to Visible. Trade actively: your performance data will be collected automatically from your live trades.Published on Apr 25, 2025Updated on May 29, 20266How do I post ads in the OKX P2P marketplace?
If you want your ad to be seen publicly in the marketplace, don't forget to select Public during the ad creation. If you only want to share it privately via QR code or URL link, then select Private and your ad will not be posted in the marketplace. Select Private or Public in Marketplace selection before proceed How do I share ads? You can share an ad using a QR code or URL link. Go to My Ads page, select the ad you would like to share.Published on Sep 5, 2023Updated on May 29, 2026659X Layer upgrade and OKT/OKB asset handling FAQ
X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously.Published on Aug 13, 2025Updated on May 29, 202630What is OKX DEX Aggregator+?
You don't need to hold native tokens (such as ETH) to pay for gas.MEV protection Your trade intent isn't broadcast to the public mempool.Published on Apr 20, 2026Updated on Apr 30, 202662Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on Oct 17, 2025Updated on May 29, 202614How do I download a P2P order receipt?
Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on Dec 17, 2024Updated on May 29, 202679How do I verify my identity with Singpass?
to proceed to the next phase Complete your Singpass authentication process by selecting NextFace authentication process on OKX platform You'll be prompted to take a selfie, select Next Proceed to the selfie process to verify your account Take selfie for verification, wait up to 2 minutes to get the result Hold the phone still once you've got your face fully in the capture area Select Continue at the home page to proceed Continue to the identity validation page to confirm your detailsValidate yourPublished on Sep 13, 2024Updated on May 29, 20266How do I remove my debit or credit card?
Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove. OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards.Published on Apr 21, 2026Updated on Apr 30, 20261What types of partnerships does OKX have?
We support allowlist mint, public mint, or a combination of both (multi-round mint). NFT Pass: NFT Pass is co-created by OKX NFT and offline events or popular IPs. Holders can authenticate and prove their attendance and access corresponding privileges.3. How can I get my project listed on OKX Drops?Published on Jun 18, 2024Updated on May 29, 2026130