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RUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on 9 June 2023Updated on 17 Nov 2025AnnouncementsHow do I deposit AUD with bank transfer?
You can complete an AUD deposit from your bank account to your OKX account. AUD local bank transfers are currently only offered to our Australian customers. To initiate a transfer, you will need to access your bank account and provide your unique OKX account details.How do I make an AUD deposit?On the web Log in to your account at okx.com.Published on 13 Mar 2024Updated on 21 Jan 2026FAQ33How do I withdraw AUD with bank transfer?
You can complete an AUD withdrawal to your bank account from your OKX account. AUD local bank transfers are currently only offered to our Australian customers.How do I make an AUD withdrawal?On the web Log in to your account at okx.com.Published on 13 Mar 2024Updated on 30 Dec 2025FAQ21Important updates to payment methods in: COP, ARS, MXN and PEN
MXN The "Bank account number" field will be replaced by "Bank Account number (CLABE)" for these payment methods: Banco Regional, STP, Afirme, Banco del Bajio, Bank of America, Banorte, BBVA, Citibanamex, HSBC, Inbursa, Klar Bank, Santander, Scotiabank. Please update your payment details with your 18-digit "Bank Account number (CLABE)" by 10:00 on January 7, 2025 (UTC-4). After this date, the old "Bank account number" field will be removed for these payment methods. 3.Published on 10 Dec 2025Updated on 19 Apr 2026AnnouncementsWhat is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals and buy/sell crypto (P2P trading) are not allowed.How do I create a sub-account?Published on 22 Aug 2023Updated on 18 May 2026FAQ1,848Introduction to Unified Account
After logging in to the sub-account, users can set up the account mode of sub-account separately. Users who have multiple sub-accounts can go to the sub-account management page to set the account mode after logging in to their master accounts. The types of account modes that can be set for all master and sub accounts are the same, and different modes can be set for different sub accounts.Published on 23 Dec 2020Updated on 21 Apr 2026Product documentationHow to get started with Savings Starter?
Savings Starter aims to help new users get started with our Earn product. You can earn up to 30% APR for 3 days when you subscribe to this product.Rules Savings Starter is only available for eligible first-time Earn users who have completed their identity verification through their master OKX account. You can only subscribe once to a Savings Starter product. You can redeem your crypto from Savings Starter at any time.Published on 5 Sept 2023Updated on 9 Feb 2026FAQ2,409What is AA Smart Account?
By default, you will see the first account in your wallet. Select Add Account to retrieve your AA Smart accountFAQ1. What are the differences between Externally Owned Accounts, Contract Accounts, and AA Smart Accounts? Externally Owned Accounts (EOAs) are accounts where we have direct control over private keys, such as those created using seed phrases, keyless wallets, or hardware wallets in OKX Wallet. Contract Accounts (CAs) are controlled by code logic and do not possess private keys.Published on 4 Sept 2023Updated on 6 May 2026FAQ6,103What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 13 May 2026FAQ821How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Wallet Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on 27 Sept 2024Updated on 17 Nov 2025FAQ65How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Web3 Wallet Switch to Web3 Wallet on our app Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on 27 Sept 2024Updated on 15 Oct 2025FAQ7Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on 28 Aug 2023Updated on 28 Apr 2026Product documentationWhat should I do if I forget my OKX wallet password?
Comparison: Traditional Bank Accounts vs Web3 Wallets Category Traditional Bank Account Web3 Wallet Password recovery Reset by the bank Only recoverable via seed phrase or private key Asset control Custodied by the bank Fully controlled by the user Risk responsibility Partial compensation may apply User bears full responsibility Important Notes on Backing Up Seed Phrases and Private Keys To ensure the safety of your assets, please follow these best practices when backing up your seed phrase or privatePublished on 28 Oct 2022Updated on 9 May 2026FAQ13,571Rules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on 4 Apr 2023Updated on 11 Apr 2025Product documentation4 Steps to Keep Accounts Safe
How to active Google Authenticator Step 1 Please download Google Authenticator on App Store Step 2 Login your OKX account, and press “Security”- “Google Auth”-“Set”. It will show a OR code. Step 3 Open Google Authenticator App, and select “Account Setting”- “Scan barcode”. Your phone will appear 6-digital code after scanning QR code. Step 4 Complete setup by entering the 6-digital code. Google Authenticator will now be linked to your OKX account. Other Safety Tips 1.Published on 3 Oct 2017Updated on 17 Nov 2025Announcements