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What should I do if the T+N security protection is triggered and I can't trade?
Note: If you do not see any T+N-related prompts, you can sell or withdraw the crypto immediately after the transaction is complete.What should I do if I trigger T+N protection? If your order triggers T+N protection, we recommend that you wait patiently. The restriction will be automatically lifted after N days. For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 3 Mar 20262,386What can I do if I trigger risk control?
Why can’t I appeal T+1 orders? To protect your assets and mitigate potential financial losses arising from high-risk fund inflows, orders subject to a T+1 risk control period (i.e., a one-day holding period) aren't eligible for appeal. During this 24-hour period, your assets can't be sold or withdrawn. All other platform functions remain unaffected. This restriction is clearly disclosed prior to order submission.Published on 13 Sept 2023Updated on 26 Jan 20261,748P2P buy crypto FAQ
Some tokens may have T+N security protection, meaning they cannot be withdrawn or sold within N days after purchase to ensure account security. The exact number of days is shown on the platform. For more details, please refer to: What should I do if the T+N security protection is triggered and I can't trade? 11. Is it allowed to buy tokens through P2P trading using another person's bank account/payment method?Published on 5 Sept 2023Updated on 4 Mar 20261,123
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