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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDT/ETH. He receives 20 ETH at 17:10 UTC.Published on 13 May 2024Updated on 8 Sept 2025337How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025537How to transfer crypto from Bitvavo to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on 19 June 2025Updated on 26 June 20255How to transfer crypto from Coinbase to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on 19 June 2025Updated on 26 June 20256What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 4 Mar 2026709Index components weightage adjustment FAQ
You may refer to the table below for the changes: Changes Before After 3 or more index components are available Components are weighted equally Components are weighted by their pre-set weighted values Component's price deviation limit The deviation limit was ±3%. If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%.Published on 14 Dec 2023Updated on 12 Feb 202613What are the rules for P2P order cancellation?
User types Conditions that trigger the restrictions New OKX users: Completed less than 3 P2P trading orders since registration (including both buy order and sell order) More than 5 cancellations before payment on the same day, or more than 3 cancellations after selecting Payment Completed Old OKX users: Completed 3 or more P2P trading orders since registration (including both buy order and sell order) More than 3 cancellations before payment on the same day, or more than 1 cancellation after selectingPublished on 16 Aug 2023Updated on 28 Jan 20261,742Address type upgrade FAQ
Example 2: Entry 1: (Standard) Address A Entry 2: (Universal) Address A Entry 3: (EVM) Address A These addresses will be merged to Entry 3, which allows withdrawals of any crypto selected for EVM compatible networks.How does the verification period works after the address type upgrade? If you have multiple entries for the same address with different verification statuses, examples: Entry 1: (Standard) Address A is non-verified. Entry 2: (Universal) Address A is verified until next week.Published on 26 Aug 2025Updated on 30 Dec 2025858How can I do derivatives trading with the Jupyter Notebook?
How can I get transaction details for derivatives trading with the Jupyter Notebook via Get transaction details (last 3 days) and Get transaction details (last 3 months)? # Get transaction details (last 3 days) result = tradeAPI.get_fills() print(result) # Get transaction details (last 3 months) result = tradeAPI.get_fills_history( instType = "SWAP" ) print(result)13. How can I get positions for derivatives trading with the Jupyter Notebook via Get positions?Published on 28 Sept 2023Updated on 12 Feb 2026192How do I verify OKX's ownership and balance of the wallet address?
The balance of all addresses of ETH at the specified height is displayed based on the returned result The balance of all addresses of ETH at the specified height 3.Published on 26 Sept 2023Updated on 26 Jan 2026993How do I use the block function in P2P trading?
You can unlock a user by removing the name from the blocked list 3. A pop-out window will appear. Select Confirm to proceed. 4. Once the user has been unblocked, you can resume trading with them. On the Web In P2P trading, select My profile > Settings > Blocked Select the user you want to unblock by selecting Unblock. Unblocking users allows you to trade with them again 3. Select Confirm to unblock the user, so you can resume trading with them.Why was I blocked?Published on 11 Aug 2023Updated on 4 Mar 2026249How do I verify an individual account from Mexico?
We'll review it within 3 days and contact you with the results. If you have any questions, start with our AI chatbot: you can find it in the OKX support center on the website or on the app. You can also contact our customer support through chatbot.Published on 25 Sept 2023Updated on 9 Feb 2026165What should I do if I mistakenly withdraw crypto via the wrong network?
Log in to your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4.Published on 17 Mar 2023Updated on 26 Jan 20265,371Unseen City Shirts - Blue Moon - NFT FAQ
In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. 3. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet?Published on 25 Apr 2024Updated on 4 Dec 20252Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Get the data you need for manual verification by selecting Copy data 3. After selecting Copy data, open the text editor (e.g. using notebook) then paste and save the JSON string as a file. The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder.Published on 10 May 2023Updated on 8 Sept 2025178