All
FAQ
Announcements
Product documents
What's USDT0 and how do I use it?
stablecoin liquidity to drive mainstream adoption of stablecoins and decentralized finance using stablecoins like USDT0 as a foundation for next-generation financial products.Published on 12 Sept 2025Updated on 20 Jan 202622How do I use Trading bonus?
If we see any suspicious behavior, or the malicious use or abuse of Trading bonus, OKX reserves the right to take appropriate actions against the involved accounts. OKX retains the ultimate interpretation right of the terms and conditions for the use of trading bonus.Published on 8 Mar 2024Updated on 9 Mar 20261,099How do I use Merchant Coupon Code?
Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on 19 May 2025Updated on 2 Jan 202619How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on 5 Mar 2025Updated on 10 Sept 20255How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on 5 Mar 2025Updated on 10 Sept 20253OKX Australia: what can I use in Australia?
How am I serviced as an Australian customer? If you're an Australian resident, you were previously provided services by Aux Cayes FinTech Co. Ltd. (a Seychelles registered company) (Aux Cayes) prior to 20 March 2024. As part of our global commitment to compliance with local regulatory standards and to providing local currency support, your OKX experience is now provided by entities registered...Published on 21 Feb 2024Updated on 17 Nov 202553What are the advantages of using cross margin and isolated margin?
For example, if you have 10 BTC and several other cryptos in your account, and you use the cross margin mode to open a BTC crypto-margined future, all 10 BTC will be used as margin. If you use the isolated margin mode and open a future with 5 BTC, only those 5 BTC are at risk. If your position faces liquidation, you will only lose the 5 BTC, and the other 5 BTC will remain unaffected. Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization.Published on 20 Mar 2023Updated on 3 Feb 202641Why can’t I see or use my crypto balance?
Sometimes, you may notice that your deposited or traded crypto isn’t available for use right away. This can feel frustrating, especially if you’re trying to make a trade quickly or need access to your funds urgently. But don’t worry—this may happen because because of how balances are allocated across accounts or how trades are processed.Published on 14 Oct 2025Updated on 15 Jan 20263What's the Spot Grid bot and how do I use it?
Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency. Other optional parameters: Trailing up/down: this option allows the bot to automatically adjust the grid as the price moves, improving flexibility and maximizing capital utilization by adapting to market fluctuations.Published on 12 Feb 2025Updated on 17 Nov 202511How do I use the block function in P2P trading?
Thankfully, you can use the block function to control who you want to trade with. If you’ve had an unpleasant experience trading with someone, you can block that particular user. Here are the available block functions: I want to block a userOn the App In P2P trading > Orders, select the user you want to block. In the user's profile, select more icon > My profile > Settings > Blocked. Select Block if you no longer wish to trade with the user 3.Published on 11 Aug 2023Updated on 4 Mar 2026250What's the Spot DCA (Martingale) bot and how do I use it?
Safety order amount: the amount used for each safety order within a cycle. These incremental orders are placed at your configured price steps to lower the average entry price. Max safety orders: determine the maximum number of safety orders the bot can place per cycle. The actual number depends on available funds. Other optional parameters: Amount multiplier: set a multiplier to increase the size of each subsequent safety order as the price moves against the initial order.Published on 12 Feb 2025Updated on 17 Nov 20252How do I use a physical security key to protect my account?
or third-party account breaches You may need time to understand how to use the hardware Operates offline, eliminating risks from cloud synchronization or third-party account breaches The device must be carried for use Cost-effective compared to setting up a dedicated device for authenticator apps Loss of the device or PIN could still pose challengesHow do I use the hardware security key?Published on 10 Jan 2025Updated on 12 Feb 202617,144How do I stay safe from phishing SMS using the name OKX?
These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.Published on 9 May 2025Updated on 4 Mar 2026320How do I create passkeys? (web)
Alternatively, you can select Cancel and use your password insteadVerify with another device You'll be prompted to verify using a passkey on another device Scan the QR code with your other device to complete the verification Use another device to scan the QR code Note: to ensure a smoother user experience during passkey verification, we suggest using Chrome or Safari.Published on 16 Aug 2023Updated on 29 Jan 20264,232How do I adjust leverage levels?
This can amplify both potential gains and potential losses.When to use leverage? When using leverage, it's crucial for traders to have a solid understanding of their risk tolerance and to use risk management strategies, such as stop-loss orders, to protect against potential losses. With that in mind, using leverage offers several potential benefits: Increased exposure: with leverage, you can control a larger position with a relatively smaller amount of capital.Published on 2 Aug 2024Updated on 30 Jan 202653