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Why am I asked to confirm my personal details again?
At times, we may require you to reconfirm your personal details. If this happens, you’ll be notified by us via email. It’s important to provide the requested information promptly, as failing to do so within the specified timeframe may result in temporary account restrictions.Why do I need to reconfirm my details? Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures.Published on 19 Mar 2025Updated on 15 Oct 2025150Where do I find limits, fees and processing time details for cash deposit?
To avoid any issue, please ensure you have filled your bank-related details correctly and include your reference ID where required. We also recommend using the 'Copy' button function to accurately copy the bank information from the deposit instructions before making your transfer. Use the Copy button for your deposit process For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on 13 Apr 2026Updated on 17 Apr 2026Where do I find limits, fees and processing time details for cash withdrawal?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on 13 Apr 2026Updated on 17 Apr 2026Where do I find limits, fees and processing time details for cash withdrawal?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on 23 May 2025Updated on 4 Mar 202638How do I add a custom remote procedure call (RPC) to the OKX Wallet?
Learn more about other Web3 wallet articles here.Published on 7 May 2025Updated on 24 Feb 202624How do I manage my BTC collection on OKX Marketplace?
For more information, you can always refer to this article to find out more about modifying your BTC collections.Published on 7 June 2024Updated on 12 Sept 2025835What types of partnerships does OKX have?
Refer to this article to understand more about the guidelines for submitting OKX Market Forced Royalty Contract application.OKX Web3 Gaming Partnership We're partnering with Web3 Gaming and gaming public chains to collaborate on product development and offer extensive technical support. Additionally, we'll utilize extensive marketing and promotional resources to help projects gain more user traffic. For more information, you can refer to this article.Published on 18 June 2024Updated on 9 Feb 2026129How to transfer crypto from Coinbase to OKX?
This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.”Published on 19 June 2025Updated on 26 June 20257How do I manage my collection on OKX Marketplace?
For more information, you can always refer to this article to find out more about modifying your collection.Published on 7 June 2024Updated on 26 Jan 20262,507BRC20 Trading and Inscription FAQ
Select Confirm to complete the inscription transaction Fill in all the inscription details to create a transaction5. How do I buy and sell BRC-20 tokens? You can refer to this article to learn more about how to buy and sell BRC20 tokens.6. What should I do if I have insufficient BTC tokens? You can refer to this article to learn more about how to manage assets when you have insufficient BTC tokens.7. How do I unlock Unspent Transaction Output (UTXO)?Published on 20 Dec 2023Updated on 2 Mar 2026817How can you protect yourself from a phishing attack?
They then distribute this counterfeit URL to the mass audience via SMS, email, and various social media platforms with the intention of luring users into clicking on the link, through which the attackers defraud users of their bank account information, credit card details, passwords, and other personal data, ultimately gaining unauthorized access to users' assets. Phishing attacks can sometimes be very difficult to distinguish.Published on 17 Aug 2023Updated on 17 Apr 20263,748What's OKX Web3 Gaming?
You can refer to this article to learn more about issuing your allowlist and NFT assets.How do I enforce the collection of NFT royalties? You can refer to this article to learn more about enforcing your NFT transaction royalties.Published on 18 June 2024Updated on 27 Jan 2026276Lead traders FAQ
Open your OKX App > Explore > Copy Trading > Profile > Settings to check your profile details. Leading settings page14. What are the benefits of upgrading my lead trader level? You can refer to this article to learn more about the benefits of each lead trader level.15. How do I remove a copy trading user from my account? To remove a copy trader, the user must meet both of the following conditions: They have no open positions at the time of removal.Published on 6 Sept 2023Updated on 19 May 2026121How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on 15 Oct 2024Updated on 12 Feb 2026242