All
FAQ
Announcements
Product documents
What onboarding information is required for the government-owned enterprise?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on 13 Oct 2023Updated on 6 Apr 202661Index components weightage adjustment FAQ
What are the highlights of the changes to the index component weighting? You may refer to the table below for the changes: Changes Before After 3 or more index components are available Components are weighted equally Components are weighted by their pre-set weighted values Component's price deviation limit The deviation limit was ±3%.Published on 14 Dec 2023Updated on 12 Feb 202613What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026280Event Contracts FAQ
Up and Down orders are automatically mapped to the opposite side of the order book using the formula (1 − price), sharing liquidity: Up Ask 0.66 → auto-mapped to Down Bid 0.34 (= 1 − 0.66) Down Ask 0.38 → auto-mapped to Up Bid 0.62 (= 1 − 0.38) This means a sell order placed on the Up side simultaneously provides buy-side liquidity for the Down side, significantly deepening market liquidity. Example: A user places a sell order for 200 Up shares at 0.70 USDT.Published on 16 Apr 2026Updated on 22 Apr 2026Guide to ID and selfie photos for identity verification
Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?Published on 13 Oct 2023Updated on 28 Jan 202613,530How can I do derivatives trading with the Jupyter Notebook?
Showing below is how to set the parameter side (side of the trade) and posSide (side of the position) when you place an order under different scenarios: Place a buy order and open/increase a long position: side = buy, posSide = long Place a sell order and open/increase a short position: side = sell, posSide = short Place a sell order and close/reduce a long position: side = sell, posSide = long Place a buy order and close/reduce a short position: side = buy, posSide = short Then you're all set toPublished on 28 Sept 2023Updated on 12 Feb 2026197What onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026113How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on 9 Aug 2024Updated on 10 Sept 202530How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on 27 Nov 2024Updated on 10 Sept 202517How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512How do I adjust the color theme of the trading interface?
Follow below instructions to adjust the color theme of the trading interface: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Interface and choose from predefined themes (dark mode or light mode) Select your preferred theme and interface from the Interface option If you're wondering how you can change the chart type, visit here.Published on 27 Nov 2024Updated on 10 Sept 202523Trading bot FAQ
Upon stopping, all pending orders are canceled, and remaining funds are returned to your trading account.Time-Weighted Average Price (TWAP) trading bot-specific FAQWhat's a Time-Weighted Average Price (TWAP) bot? TWAP(Time-Weighted Average Price) is a trading strategy that involves breaking down a larger trade into smaller parts and executing these parts at regular intervals of time.Published on 12 Feb 2025Updated on 11 Dec 2025How do I fix errors when submitting my institutional verification?
Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202560How can I do spot trading with the Jupyter Notebook?
In the example below, you are about to place a market order to buy BTC that is worth 100 USD. 1 # market order 2 result = tradeAPI.place_order( 3 instId="BTC-USDT", 4 tdMode="cash", 5 side="buy", 6 ordType="market", 7 sz="100", 8 tgtCcy="quote_ccy" # this determines the unit of the sz parameter. 9 ) 10 print(result)10.4 How can I use the client order ID parameter clOrdId?Published on 29 Sept 2023Updated on 10 Sept 2025552How do I add margin for margin trading?
Cross-margin: All positions share the margin, allowing profits and losses to offset each other. This can effectively reduce the risk of liquidation, but you may lose the entire position during liquidation. Isolated margin: The margin for each position is calculated separately, and during liquidation, only the current position is at risk of loss. You can choose different margin modes based on your personal needs.Published on 20 Mar 2023Updated on 20 Apr 202636