All
FAQ
Announcements
Product documents
What is OKX Wallet Auto-Confirm?
You can use the same way to Turn off your Auto-Confirm feature on the web or in the web extension.On the app The OKX Wallet Trader Mode on the App side supports the automatic confirmation function by default and cannot be turned off. For a regular EOA account on the app, head over to the Menu of OKX DEX, select Settings before switching on the Auto-confirm option to enable the auto-confirmation function.Published on 25 Sept 2025Updated on 29 May 2026597How do I use Merchant Coupon Code?
A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No. Once a coupon expires, it cannot be reissued or extended. Enjoy your reward and happy redeeming!Published on 19 May 2025Updated on 29 May 202621How do I enable or disable my Trader Mode?
Once the feature is fully rolled out, you will be able to access the latest functionality. If you're new to Trader Mode or unsure what changes when you enable it, start by reading What is OKX Wallet Trader Mode? It explains the feature and what to expect, so you'll know exactly what happens before you enable or disable it.How do I enable Trader Mode for my account? Select your preferred existing account on the account management page.Published on 22 Aug 2025Updated on 9 June 2026248How do I set up indicators on the chart?
You can also set scales placement, enable a countdown to bar close timer, and adjust the date and time format on the time axis. Canvas — controls the chart's visual style. Adjust the background color, grid lines, session break lines, scale text size, navigation button visibility, and chart margins (top, bottom, and right).Published on 30 Nov 2024Updated on 29 May 202615What's OKX Drops?
Every event has its own period and ongoing events will have an active countdown timer, so be sure to participate before the time runs out.On the app Open your OKX app, go to Web 3 > Explore > NFT Select NFT on the Explore page Select Drops to see various events available Select the event that you are interested to know moreOn the web Go to our official website, from the top navigation bar, select More and click Marketplace > select Drops to view available events.Published on 30 Aug 2023Updated on 29 May 202676What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
In all cases, the system will automatically release the restriction once the timer expires. We recommend waiting patiently until the unlocking time. If buying or selling crypto triggers the platform's risk control, please refer to this article here for additional information.Do VIP users have T+N restrictions? Yes. T+N protection applies to all users, including VIP users.Published on 17 Mar 2023Updated on 29 May 20263,126What does OKX NFT Marketplace offer but other platforms don't?
This aggregator expertise positions OKX as a platform that not only meets but exceeds user expectations.Asset dashboard dominance OKX's asset dashboard functionality transcends the ordinary, enabling cross-platform batch listing of different collection NFTs and facilitating bulk transfers.Published on 27 Dec 2023Updated on 29 May 202624How do I update my login password?
settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal functionPublished on 22 Aug 2023Updated on 2 June 202630How do I turn on the quick order feature?
Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.Published on 23 Oct 2024Updated on 29 May 202617What can I do if I trigger P2P risk control?
Which transactions and functions will be restricted when I'm under risk control? During risk control, your account will be restricted from selling crypto, withdrawals, and some spot and contract transactions. However, you may still carry out BTC and ETH spot, and contract transactions. Additionally, the liquidation and reduction functions of your positions will still be supported. Thank you for your understanding and cooperation while we review your account.9.Published on 13 Sept 2023Updated on 2 June 20261,837Gas fees FAQ
They're essential for maintaining the network’s functionality and compensating miners or validators for their work in verifying and adding transactions to the blockchain ledger.Why do I need to pay gas fees? Gas fees ensure that the blockchain network remains secure and operational, as every transaction utilizes the network's computation and storage resources, incurring costs to maintain system integrity and functionality.Published on 17 Feb 2025Updated on 29 May 2026280How do I transfer/deposit crypto with my sub-accounts?
The main account controls the ability to enable the deposit function for sub-accounts on the web. However, only standard sub-accounts are allowed to deposit cryptos. Before depositing crypto into your sub-account, log in to your main account and go to Profile > Sub-accounts. Find the standard sub-account that you would like to enable for deposits, select Action, and toggle Deposit on. Once the deposit function is enabled, you can switch to the standard sub-accounts to make deposits as usual.Published on 14 Jan 2025Updated on 29 May 2026How do I transfer/deposit crypto with my sub-accounts?
The main account controls the ability to enable the deposit function for sub-accounts on the web. However, only standard sub-accounts are allowed to deposit cryptos. Before depositing crypto into your sub-account, log in to your main account and go to Profile > Sub-accounts. Find the standard sub-account that you would like to enable for deposits, select Action, and toggle Deposit on.Published on 22 Aug 2023Updated on 29 May 20268,081How do I turn on and sync multiple charts on a screen?
It supports synchronized settings such as symbols, intervals, crosshairs, and time or date ranges, charts in our multiple-chart layout currently function independently. Order and position lines are also displayed only in the single-chart layout. Note: the multiple-chart sync feature is available on the web version only.Published on 9 Aug 2024Updated on 29 May 202633What's OKX Convert?
Please refer to this article to learn how to use the Convert function: Convert FAQ4. Which crypto can I convert on OKX? Convert supports most crypto pairs that have a spot trading market on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto.Published on 27 Sept 2023Updated on 29 May 20262,164