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Why do I have to trade on OKX Liquid Marketplace?
Nitro Spreads: Easily make a spread trade with one-click via Nitro Spreads, as all orders are guaranteed to fill in matching quantities for each leg or none at all, thus having zero leg risk and minimized price slippage. It also supports various strategies including funding rate farming, spot futures carry trade, and calendar rolls. For more details, visit here.Published on 13 Mar 2024Updated on 30 Oct 202516How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on 17 Oct 2024Updated on 1 Jan 2026412How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on 5 Sept 2023Updated on 6 Apr 20267,025How does futures spread trading work on OKX Liquid Marketplace?
Low margin requirements: benefit from lower margin requirements thanks to OKX's Portfolio Margin model, which offsets the risk of positions that have the same underlying and opposite directions. Volatility minimization: avoid the volatility risk of only entering one leg of the trade – both legs of spread trades execute simultaneously, or else neither does.Published on 13 Mar 2024Updated on 10 Sept 20256What should I do if I want to withdraw assets that are not supported on other platforms?
If you choose USDT on the X Layer network and the other platform or wallet does not support the X Layer network, you cannot use the USDT deposit address from other networks. Even if the crypto is the same, USDT, a network mismatch will result in withdrawal failures. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," you cannot cancel the withdrawal on the platform. The assets have already left the OKX platform.Published on 8 Apr 2025Updated on 3 Feb 20269How do I open an SMSF account on OKX?
I already have an SMSF with crypto on another exchange. Can I also have one on OKX? That's no problem. If your SMSF is already set up and active, you're welcome to onboard OKX and transfer assets across, provided that's permitted under your fund's structure.Published on 2 July 2025Updated on 3 Dec 2025Index components weightage adjustment FAQ
How does the updated index weighting method affect my trading strategies? After the weighting adjustments, the components that have higher volume and better liquidity will have higher weights. Thus, these components will have more impact on index prices, which means index prices will be more stable and closer to fair market prices. If you don't have any strategies based on index price, no action is required. If you have such strategies, the actions needed are subject to the specific strategies.Published on 14 Dec 2023Updated on 12 Feb 202613Affiliate FAQ
How long does the affiliate application process take? We don't have a specific timeframe for the affiliate application review process. The review time may vary depending on application volume and the information provided. You'll be notified of the result once the review is completed.Multi-level Rebate FAQ1. As an upper-level affiliate, can I upgrade a user to a sub-affiliate?Published on 4 Dec 2024Updated on 6 Apr 2026722Address type upgrade FAQ
Example 2: Entry 1: (Standard) Address A Entry 2: (Universal) Address A Entry 3: (EVM) Address A These addresses will be merged to Entry 3, which allows withdrawals of any crypto selected for EVM compatible networks.How does the verification period works after the address type upgrade? If you have multiple entries for the same address with different verification statuses, examples: Entry 1: (Standard) Address A is non-verified. Entry 2: (Universal) Address A is verified until next week.Published on 26 Aug 2025Updated on 30 Dec 2025858What onboarding information is required for a Trust?
Authorized user: Persons who have access to and can operate your institution’s OKX account. * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity. Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient.Published on 13 Oct 2023Updated on 12 Feb 2026113How do I submit my proof of address (POA)?
Frequently Asked Questions I have moved abroad and cannot provide Proof of Address from my originally registered country. What should I do? In this case, we recommend contacting our customer support as soon as possible to explain your situation. We will provide a customized solution based on your specific circumstances. I have moved and cannot provide proof for the address shown on my ID. What should I do? You may provide Proof of Address for your current residence.Published on 5 Sept 2023Updated on 12 Feb 2026853How do I track my assets when trading in Spot and Futures mode?
All you have to do is select the arrow next to Positions & Assets. The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large?Published on 23 Oct 2024Updated on 12 Feb 202619Understanding OKX's Security Fund
The Security Fund is a mechanism to stabilize the platform's ecosystem and does not protect individual users from trading losses. Users should consult with a qualified financial advisor before making any investment decisions.Published on 25 Mar 2026Updated on 6 Apr 20263Unseen City Shirts - The Roses and The Bees - NFT FAQ
How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible?Published on 19 Apr 2024Updated on 8 Sept 202523What onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on 13 Oct 2023Updated on 6 Apr 202661