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What's Options trading?
European options can only be exercised on its expiration date. OKX Options are European options. Option premium: the price at which an option is bought or sold. Options trading can be classified into in-the-money (ITM), at-the-money (ATM) and out-of-the-money (OTM), depending on the difference between the strike price and the price of the underlying asset.Published on 19 Nov 2024Updated on 15 May 202611USDG on X Layer FAQ
The program is NOT available to customers in the following jurisdictions: USA UK European Economic Area (EEA) Brazil Australia UAE Turkey Singapore All other regions can participate by holding USDG on X Layer via OKX Wallet, connecting their wallet to the exchange, and claiming rewards weekly. The APY is subject to change, and users should refer to the X Layer Terms of Service for complete details.Published on 21 Oct 2025Updated on 18 Dec 202514How do I buy crypto with Apple Pay?
This feature is currently available only to Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification. Please note that access also depends on the device and country supported by Apple Pay, and may differ from your verified country of residence with us. Apple Pay isn't supported on web or Android devices at this time.How do I buy crypto with Apple Pay? For the best experience, please add your card directly through the Apple Wallet app.Published on 2 July 2025Updated on 2 Mar 20265How do I buy crypto with Google Pay?
Buy with Google Pay is only available for Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification. Please note that Google Pay isn't available on devices running iOS at this time. Access to this service is based on the phone device and model and the countries supported by Google Pay, which isn't related to the verified country of residence with us. You must hold either a Visa or Mastercard in your legal name as registered with us.Published on 22 July 2025Updated on 4 Feb 20264How to transfer crypto from Coinbase to OKX?
The approval, granted following the acquisition of their MiCA license on January 27, 2025, reinforces OKX's status as a reliable and compliant entity within the European cryptocurrency market.Published on 19 June 2025Updated on 26 June 20257Why hasn't my deposit been credited?
Before transferring any assets, please check the latest deposit address and supported network on the OKX deposit page. If you've used an OKX deposit address before, don't worry. Previously used deposit addresses will remain valid and deposits sent to old addresses during this period will not be lost. That said, if you've saved or whitelisted an OKX deposit address, please update it as soon as possible to avoid any issues later.Published on 1 Sept 2023Updated on 20 May 202613,974What do I need to do when I change my country of residence?
If the logout exceeds 5 minutes, wait for the notification email before attempting to log back in. If the issue persists, please contact our customer support team for assistance. Account statements and history data Your account statements, trading history, and funding history won't be accessible for download after updating your country of residence across data centers. You may download your required account statements or historical records before proceeding.Published on 10 Apr 2025Updated on 16 Mar 2026626What should I do if facial recognition fails?
Important notes before updating or reinstalling: If you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key. If you have created a keyless wallet, before updating or uninstalling the app, kindly ensure that: You can log in to the Exchange account linked to the keyless wallet. You remember the password for your cloud backup.Published on 11 Oct 2024Updated on 14 May 2026500Why can’t I see or use my crypto balance?
The asset was executed via copy/lead trading (for example, the trade was placed under a follow trading arrangement), so the funds may still be allocated or settled in the copy trading system before reflecting on your main balance. Some blockchains use a UTXO model, where your balance is made up of discrete unspent outputs created by previous transactions. These outputs must be confirmed on the blockchain before they become available to spend or show in your balance.Published on 14 Oct 2025Updated on 29 Apr 20267Event Contracts FAQ
Please refer to the specific event’s rule description before trading.Published on 16 Apr 2026Updated on 14 May 2026How do I convert my crypto?
Before you begin: Convert uses your Trading account balance. If your balance shows 0, your funds may be sitting in your Funding account — you'll need to transfer them to your Trading account first before you can convert. To move funds between accounts, refer to How do I transfer my funds?Published on 3 Sept 2024Updated on 15 May 20261,327How do I use the liquidation price calculator?
Select %Calculator located beneath the Buy (long) [crypto] Kickstart your calculation process Make sure you're in the PnL section on the pop-up and select Margin Buy or Margin Sell Select your type of margins Select the Margin mode Margin mode has to be selected to proceed to the calculation phase Insert your Leverage, Entry Price, Exit Price, and Amount Fill up the necessary details before proceeding to calculate the required margin, P&L, and P&L ratio Select Calculate for the result Calculate thePublished on 3 July 2024Updated on 16 Apr 202639What should I do if I want to withdraw assets that are not supported on other platforms?
Problem scenario: Before withdrawing cryptos, please confirm that the recipient platform or wallet supports the network and address. For example, some platforms or wallets do not support or are not compatible with the Ton or X-layer networks. Therefore, when withdrawing USDT, you cannot use these two networks, even if the fees are lower. Solution: Before depositing, ensure that both the network and the crypto are supported by the platform.Published on 8 Apr 2025Updated on 3 Feb 202611How do I buy crypto with a third-party channel in Australia?
Read the margin balance reminder before completing your order Preview your purchase and select Buy {crypto} After completing your buy order, you'll receive your crypto in your My assetsPublished on 25 Oct 2024Updated on 17 Nov 20252Community Feedback Program Terms & Conditions
Instructions and the feedback form will be shared with the selected participants before the program. Before the program starts, a training session will be held in the participants' native languages.Published on 9 July 2024Updated on 17 Nov 20251