Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.

The Economic Calendar feature on the original chart allows you to track impactful events directly within your trading interface. It's a valuable tool designed to keep you informed about real-time updates on major economic events and announcements such as interest rate decisions, employment reports, and GDP releases providing critical insights for traders looking to stay ahead of market trends. How to activate the Economic Calendar?

If you trigger risk controls for a specific campaign, it doesn't necessarily mean you'll be restricted from participating in other campaigns. New campaigns are launched regularly, so please check the Campaign Center for additional opportunities.How long does it take to receive my campaign reward if I am eligible? The time it takes to receive your campaign bonus depends on the campaign type and its terms.

Public blockchains like Ethereum and Bitcoin operate independently from us. If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions. For any issues related to deposits, withdrawals, or transfers made via our platform, please contact our customer support directly — our team will assist you from the exchange side.

As such, stolen funds are often challenging to recover due to the anonymity and decentralization of digital assets.What should I do to protect myself from scams? We strongly recommend you to stay vigilant and follow these key actions to prevent falling victim to scams: Avoid clicking on unfamiliar links Refrain from authorizing unfamiliar projects Verify addresses for accuracy Protect private keys/mnemonic phrasesWhat more can I do to prevent or guard against potential risks?

If you use passkeys or two-factor authentication (2FA) that are synced across devices, these can also be extracted, allowing the hacker to gain full control of your account.What should I do if I suspect my account has been compromised? If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting.

If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.

By reviewing the technical authentication fields in the EML file (such as SPF, DKIM, and DMARC), you can determine whether the email was truly sent from OKXs official servers.How do I download and verify through the EML file?Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.

If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?

Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores. If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX.

1. What's a phishing attack? A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.

This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform. Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months.

OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.

We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.

If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%. If a component's price deviates more than 2% from the median price of all components, that component's price will be taken at 98% or 102% of the median. Component weights of each index Equally distributed Distributed according to the component exchange's trading volume and liquidity levels 2.