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How do I set up a recurring buy plan?
With a recurring buy plan, you'll get crypto added to your portfolio on your chosen schedule.FAQ1. What's recurring buy and how does it work? Recurring buy allows you to automate your crypto purchases on the schedule of your choice. You can set up a daily, weekly, every 2 weeks, or monthly plan to build your portfolio by purchasing crypto at consistent and fixed intervals.Published on 23 Jan 2025Updated on 31 Dec 202550Where do I find limits, fees and processing time details for cash withdrawal?
Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time?Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time?Published on 23 May 2025Updated on 12 Feb 202628How do I deposit AUD with a debit or credit card?
You can skip this step if you have already added a card Add your card for deposit selection Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added.Published on 4 Feb 2026Updated on 13 Feb 2026What's Options trading?
Contract Type Call and Put Exercise Style European options Contract Expirations 1, 2, 3, 4 dailies 1, 2, 3 weeklies 1, 2, 3 monthlies 1, 2, 3 quaterlies of the March, June, September and December cycle.Published on 19 Nov 2024Updated on 9 Feb 202611How do I buy with debit / credit cards?
Select Next and provide your billing address, then select Add card to complete adding a card to your account After it's successfully added, select the card you just added on the payment selection page and click Preview Confirm all the details on the preview page and then select Buy To confirm your transaction, you will need to obtain a code from your bank via SMS or the banking app.Published on 22 Feb 2024Updated on 31 Dec 2025579How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on 21 Mar 2025Updated on 12 Feb 202632Why did my identity verification fail?
Restricted regions currently include, but are not limited to: Hong Kong (Withdrawal of OKX HK's VASP license application announcement), Belgium, Cuba, France and its overseas territories (including Guadeloupe, French Guiana, Martinique, Mayotte, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, French Southern and Antarctic Lands, French Polynesia, Wallis and Futuna, and New Caledonia), Iran, India, Japan, North Korea, Malaysia, Singapore (specifically for margin and derivatives-relatedPublished on 5 Sept 2023Updated on 27 Mar 202611,519How to add personalized messages for custom price alerts?
Once you’ve configured the alert and added your message, select Add alert to confirm Your personalized Custom Price Alerts will now notify you when the set price threshold is reached, along with the added message to guide your decisions. This streamlined feature keeps you informed, organized, and ready to capitalize on market movements effortlessly. If you're looking at setting the price alert on your trading chart, learn more by visiting here.Published on 6 Feb 2025Updated on 10 Sept 20253How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on 14 Aug 2023Updated on 29 Mar 20261,898Disabling cloud sync on your authenticator app
For added security, we recommend disabling cloud sync. Understanding cloud sync and its potential risks Authenticators (such as Google Authenticator) often have a cloud sync feature. This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device.Published on 12 May 2023Updated on 12 Feb 20264,536How do I add margin for margin trading?
After the transfer, the amount will automatically be added to the opening margin, and the margin level will also increase.Published on 20 Mar 2023Updated on 3 Feb 202635How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on 16 Oct 2024Updated on 12 Feb 2026382Google Pay – Additional Terms
Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified. No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on 8 Aug 2025Updated on 3 Oct 202511How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on 28 Nov 2024Updated on 10 Sept 202512