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Frontier (FRONT) Now Available
Dear valued customers, We are pleased to announce that Frontier (FRONT) is now listed on OKX. Please take note of the fol-lowing go-live schedule: 1. FRONT Deposit: 11:30 Sep 15, 2020 (UTC); 2. FRONT Spot Trading: FRONT/USDT-12:30 Sep 15, 2020 (UTC); FRONT/ETH-13:30 Sep 15, 2020 (UTC); 3.Published on 15 Sept 2020Updated on 17 Nov 2025AnnouncementsOKX to list perpetual for FRONT and enable margin trading and Simple Earn
After 4:00 pm UTC on October 9, the upper limit of the predicted funding rate will be adjusted back to normal 1.50% (the funding fee for this period will be charged at 8:00 am UTC on October 10). The price limit rules of FRONT USDT-margined perpetual swap trading are the same as those of other currencies. Please refer to our perpetual swap trading guides for further details. USDT-margined perpetual swap trading: OKX Perpetual Swap Trading User Agreement OKX October 6, 2023Published on 6 Oct 2023Updated on 21 June 2024AnnouncementsWhy is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.Published on 13 May 2024Updated on 8 Sept 2025FAQ338Auto-Deleveraging: what it is and how it affects your positions
There are 1 to 5 bars on the ADL indicator light; more filled bars indicate your position being closer to the front of the ADL queue, if there is an ADL event.Published on 16 Dec 2020Updated on 12 Feb 2026Product documentationInstitutional Loan renamed as VIP Loan
The product mechanisms (both front-end and back-end such as OpenAPI data fields) will not be impacted at this time. There is also no change to the eligibility criteria for the newly-named VIP Loan. Not all users with VIP status may be automatically eligible for this product. OKX teamPublished on 9 Dec 2025Updated on 9 Dec 2025AnnouncementsWhat onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ112What onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on 13 Oct 2023Updated on 17 Mar 2026FAQ61OKX Wallet to Launch Cryptopedia Season 13
Positioned as the front page of Aptos, VibrantX is committed to becoming the premier one-stop-shop platform, ensuring a seamless onboarding experience even for Non-Defi users. 6.Published on 19 Jan 2024Updated on 17 Nov 2025AnnouncementsWhat onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ273Introduction to the isolated mode of Futures mode/Multi-currency/Portfolio margin
and the remaining will be transferred back into the account balance once the order has been filled.Published on 16 Dec 2020Updated on 17 Nov 2025Product documentationIntroduction to margin trading
All rights reserved.Published on 17 June 2022Updated on 1 Dec 2025Product documentationWhy did my identity verification fail?
Submit the following documents: Your disability certificate Photos of the front and back of your ID card Photos of the front and back of the immediate family member’s ID card Photos of the personal information page of both your and your immediate family member’s household registration Go to OKX help center and submit a feedback form for the required materials as instructed. During video verification, please prepare the original documents in advance.Published on 5 Sept 2023Updated on 23 Feb 2026FAQ11,504Eligible OKX customers impacted by SUI Call Auction delays will receive compensation
For some users who experienced fill prices lower than order prices of sell trades Some users' sell orders appeared to be filled at a price lower than the order price they placed during the auction period. The reason for this was because of a system error impacting the front-end display that occurred while users were modifying their order prices, which prevented the system from updating order price data on time. This was a display issue and did not cause any actual losses for users.Published on 4 May 2023Updated on 17 Nov 2025AnnouncementsHow do I authorize a new device when I log in?
If the above steps do not resolve the issue, please use the email linked to your account to send photos of the front and back of your ID to our customer support and we will assist you. For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: Please follow here to reset Two-factor authentication (2FA)Device verification When you request device verification, you'll need to open the OKX app on one of your authorized devices.Published on 31 Aug 2023Updated on 16 Mar 2026FAQ13,656OKX Wallet to Launch Cryptopedia Season 27
All rights reserved. OKX is committed to improving our products and services. OKX Team January 13, 2025Published on 13 Jan 2025Updated on 17 Nov 2025Announcements