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How do I turn on the cool-off period?
Learn how you can switch on the cool-off period as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Cooling-off period under Settings Once you're in Settings, switch on the Cooling-off period option Select the period and enable the feature Determine the period of your cooling-off period before enabling it If you're wondering how you can turn on the quick order feature, visit here.Published on Nov 27, 2024Updated on May 29, 2026FAQ21How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 2026FAQ12How do I close my account? (web)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting started Log in to your account at okx.com and go to the Security center page (Profile icon > Security) Find Manage account on the Security page, select Close account Opening Close account page 3. Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on Jun 2, 2026FAQ465How do I close my account? (app)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Select '>' to view the User Center page Open user center page 3. Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on Jun 2, 2026FAQ898OKX Wallet to Launch Cryptopedia Season 28
Reward: 50,000 USDT of SOON tokens + 1,000 AeroNyx points per participant CoindPay Task 1: Follow CoindPay official X account. Task 2: Create a payments link with CoindPay and receive at least 5 USD worth of assets on the SOON Mainnet. Reward: 50,000 USDT of SOON tokens + 100 SCP points per participant Note: (1) Please verify the quests promptly.Published on Feb 7, 2025Updated on May 29, 2026AnnouncementsI haven't received the verification code
Cooling period after failure: If you see “SMS sending failed,” wait about 2 hours before trying again. Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance. If you still don’t receive any messages, follow the steps below to use another authentication method.On the App Select Didn't receive anything?Published on Aug 16, 2023Updated on Jun 3, 2026FAQ33,244Important Update: Revision of the Funding Rate Formula for OKX Perpetual Futures
rate − Average premium index, 0.05%, −0.05% ) ) / ( 8 / N ), Funding rate cap, Funding rate floor ] Interest rate = 0.01% (fixed) N = funding settlement interval in hours, where N ∈ {1, 2, 4, 8} Effect by Settlement Cycle 8h cycle (N=8): divisor = ÷ 1 (identical to current formula, no change) 4h cycle (N=4): divisor = ÷ 2 (halved per period) 2h cycle (N=2): divisor = ÷ 4 (quartered per period) 1h cycle (N=1): divisor = ÷ 8 (roughly 1/8 per period) Worked Example — 1-Hour Cycle Contract Assume aPublished on May 29, 2026Updated on May 29, 2026AnnouncementsIntroducing WOO(Woo Network), SIS(Symbiosis Finance) and RAY(Raydium) on OKX Jumpstart
Hourly user rewards equate to the amount of personal OKB staked / the total amount of OKB staked * newly released tokens per hour. For example: If the amount of a user's OKB staked is 100 and the total amount of OKB staked at that time is 100,000, with the amount of WOO released per hour being 10,000, then the user's hourly rewards equal 100 / 100,000 * 10,000, which equates to 10 WOO. 3.Published on Dec 12, 2021Updated on May 29, 2026AnnouncementsOKX Wallet to Launch Cryptopedia Season 13
Thala, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Wapal, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Aptos Name Service, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Merkle Trade, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Amnis Finance, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Aries MarketsPublished on Jan 19, 2024Updated on May 29, 2026AnnouncementsOKX Card Spending Limits FAQ
What to do next: Limit Hit Next Steps Per-transaction limit Go to Card management → Spending limits → Per-transaction and raise the value, then retry. Daily limit Raise your daily limit in Card management → Spending limits → Daily, or wait until midnight UTC for the reset.Published on Jun 10, 2026Updated on Jun 10, 2026FAQIntroducing GPT (QnA3.AI) on OKX Jumpstart
user's per minute rewards is 0.1 / 1,000 * 10,000 = 1 (tokens).Published on Feb 22, 2024Updated on May 29, 2026AnnouncementsIntroducing ZETA (ZetaChain) on OKX Jumpstart
the user's per minute rewards is 100 / 100,000 * 10,000 = 10 (tokens).Published on Jan 26, 2024Updated on May 29, 2026AnnouncementsIntroducing DMAIL (Dmail) on OKX Jumpstart
the user's per minute rewards is 100 / 100,000 * 10,000 = 10 (tokens).Published on Jan 24, 2024Updated on May 29, 2026AnnouncementsIntroducing SPURS (Tottenham Hotspur) on OKX Jumpstart
Users' per minute rewards = The amount of their staked token / Total amount of staked token * The amount of tokens released per minute For example: If the amount of a user's OKB staked is 100, the total amount of OKB staked at that time is 100,000, and the amount of tokens released per minute is 10,000, then the user's per minute rewards is 100 / 100,000 * 10,000 = 10 (tokens). IV.Published on Oct 20, 2023Updated on May 29, 2026AnnouncementsOption Margin
Sell-to-Open IMR = max (Position IMR per coin - order price, minimum open order margin per coin) * face value * contract multiplier * amount of contracts. When a short position order is filled, the seller pays transaction fee and receives premium, and the position margin will be on-hold.Published on Jun 20, 2022Updated on May 29, 2026Product documentation