Select More (3-dot icon) option and select Deposit history to view the past transactions Select More to check deposit history 3. Select the deposit transaction that you want to check the progress. You'll see the deposit amount, deposit status, and deposit time on the details page 4.

Follow the steps below to view your deposit or withdrawal history on OKX.On the web Log in to your OKX account and go to Deposit or Withdrawal page Select the View history tab. OKX deposit page with View historyOn the app Open the OKX app and go to Assets. Select the history icon > Assets to view your deposit, withdrawal, and P2P transaction history. OKX app Assets page with history Select Type...

If your issue remains unresolved or you have a follow-up concern, please submit a new support ticket through the OKX Assistant so our team can assist you further.For logged-in Users Via the app Load your app and select Menu after you log in Proceed to select Menu Select Get help Select Get help Select Check your tickets to view all your open and closed tickets Click the Check your tickets Select the ticket you’d like to view or respond to Type your reply in the text field at the bottom of the screen

To check the status of your Institutional verification, please follow these steps: Make sure you sign in to your OKX business account here Hover on the profile section and select the Verification option Your progress is automatically saved while you're filling out your application. Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.

How can I check the status of my returned withdrawal? Head to the website and select the chatbot button situated at the bottom end of the page. Continue the conversation within the chatbot system in any language that you prefer. Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic.

Find the number of block confirmations required on the deposit arrival Note: At the bottom of the deposit page, you can check the deposit progress in the deposit history and view the required number of block confirmations. The crypto will only be credited after the actual block confirmations reach the required number of block confirmations.

Note: the greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transactionHow do I check the number of block confirmations? Open your OKX app, select Deposit Opening Deposit page from Homepage Select the crypto that you want to deposit, then select the deposit network in the Deposit network field You can find the number of block confirmations required in the Deposit arrival Find the number of block confirmations required on the Deposit arrival

How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.

You approve actions (like sending a transaction) with your device biometric or PIN; your biometric data never leaves the device.How do I create passkey wallet for CeDeFi trading?

Here's how to set it up: Go to okx.com, open the menu, and select Profile & Settings Navigate to Security Center > Passkey > Add Passkey > Use other equipment or external key Follow the prompts to confirm your PIN and complete the binding process Once set up, your hardware key can be used for secure logins, withdrawals, and other sensitive operations.2.

Yes, passkeys require a screen lock method, which you can set up as below: Settings > Security > Screen Lock Add PIN/pattern/password Then enable Fingerprint or Face Unlock (depending on your device)How do I troubleshoot my Pay passkey on iOS and Android systems?

If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.

You can check the labels beside each passkey to see which registered network it's used for. Learn more about passkeys: Passkey FAQ How to fix common issues with DEX trading wallet passkeys? Pay Passkey FAQ

Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control. Note: if you lose access to your recovery email or device, prepare identity verification documents and contact support immediately.How can I prevent a Trojan horse takeover?Account safety Enable MFA/2FA for all essential accounts — especially email, authenticator apps, and passkeys stored in the cloud.

To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token, network chain, or matching contract address during the deposit process, pause the transaction.