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How can I send/accept payments in IM on Pay?
Payments are even more seamless with our instant messaging (IM) feature. For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on Apr 17, 202641How do I send crypto gifts in IM on Pay?
You can use our instant messaging (IM) feature on Pay to send crypto gifts to a group of your friends — quickly, securely, and all within our platform.Step 1: Create a group chat Crypto gifts can only be sent to a group, so you'll need to start by creating a group chat.Here's how: Open the Chat page in Pay. Tap the plus (+) icon at the top right corner. Select New chat, then tap New group.Published on Apr 28, 2025Updated on Apr 17, 202621How do I submit my proof of address (POA)?
We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution. We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on Sep 5, 2023Updated on Feb 12, 2026854How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.IM If you want to verify whether an IM account belongs to official OKX customer support, please check whether there is a green “Official” badge next to the nickname. If the green badge is present, it is an official customer service account. If not, please stay alert and beware of potential scams.Published on Aug 11, 2023Updated on Apr 17, 20265,369
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