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Crypto gift FAQ
Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account. When sending a gift, the value of the gifts can't exceed 10,000U within 24 hours. Note: if you reset or update your password, email address, phone number, authenticator app, passkey, or other security settings, you won't be able to send crypto gifts for 24 hours.Published on Sep 26, 2024Updated on Apr 21, 20261,101How do I review my trading history?
Export data (Web only) for deeper analysis with external tools. You can also check your 30-day trading volume here. Learn more about other trading-related topics here.Published on Jun 22, 2025Updated on Apr 6, 202623OKX customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Published on Aug 7, 2023Updated on Oct 8, 202587OKX Web3 wallet customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Published on Aug 7, 2023Updated on Aug 28, 202555World Cup VIP Exclusive Gift Set FAQ
Our team will review your case and arrange a replacement or reshipment as appropriate.How long does a replacement or reshipment take? Timelines depend on the outcome of the review. Please contact customer support for an estimate based on your specific case.Do I need to return the entire set to exchange one item? No. You only need to return the specific item that requires replacement.Can I request a reshipment for a missing item? Yes.Published on Dec 19, 2025Updated on Apr 21, 2026316How do I send crypto gifts in IM on Pay?
Add at least two friends to create your group chat.Step 2: Send a crypto gift to your group Once your group chat is ready, you can send your crypto gift: In the group chat, tap the plus (+) icon at the bottom right. Choose Crypto gift. Set your gift details: Choose how many gifts you want to send (gift quantity). Set the total amount you want to give. Decide if you want the gift to be split evenly among your friends or randomly with different amounts.Published on Apr 28, 2025Updated on Apr 17, 202621How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on Sep 12, 202558How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Apr 17, 20263,703What's a futures trading bot and how do you automate trades with it?
With long direction, the bot will only open and close long positions. With short being selected, it only opens and closes short positions. With neutral selection, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Published on Dec 26, 2023Updated on Oct 29, 202535How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on Dec 13, 2023Updated on Jan 27, 20261,000What is the New User Full Rebate Program?
After registering via a designated channel, log in to the OKX app Access the Program landing page via the Homepage Card, Campaign Center, or other designated entry points Review the activity details and tap Enroll to join You may enroll at any stage before completing your First Qualifying Trade — including before or after completing your identity verification or making your first deposit Note: Each user may only join one New User Bonus activity at a time, regardless of the entry point used.3.Published on Mar 16, 2026Updated on Apr 20, 20261How to claim my RL OKXclusive Pass?
All Participants will win a Gift but no particular Gift is guaranteed. This promotion is on a first-come, first-served basis, and a maximum of 10,000 NFTs are available. Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on Apr 5, 2023Updated on Sep 12, 202539Common scam tactics
Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies. Some scammers will alert you that you've won a prize, but you'll be required to pay an upfront fee in order to receive the prize. Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities.Published on Sep 28, 2023Updated on Feb 6, 20262,649Pay FAQ
Open the OKX app to review the amount and sender's info. If you have a Pay account, the funds will automatically appear in your Pay balance. If you are an existing OKX user without a Pay account, you'll need to follow the Pay onboarding process to activate Pay. Then, the funds will automatically appear in your Pay balance. If you're a non-OKX user, you'll need to create a OKX account and a Pay account. Only then, the funds will automatically appear in your Pay balance.Published on Apr 28, 2025Updated on Apr 18, 20262,133What are Source of Funds (SoF) and Source of Wealth (SoW)?
If you purchase 100 USDC via the P2P trading on OKX, and the money used to buy the 100 USDC comes from your salary, you only need to select Employment Income as the source of funds. Source of Wealth (SoW): refers to the origin of an individual's overall financial assets, typically accumulated over time through means such as employment, business ownership, investments, or inheritance.Published on Dec 24, 2024Updated on Apr 18, 2026767