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Gas fees FAQ
Gas fees are determined by three key factors: Gas price: the cost per unit of gas, often influenced by network demand. Gas limit: the maximum amount of gas your transaction can consume. Complex actions, like interacting with smart contracts, require higher gas limits. Network traffic: during high traffic periods, fees may increase as users compete for transaction processing.Published on Feb 17, 2025Updated on Feb 27, 2026252How do I trade perpetual futures on OKX?
After choosing the margin type, you can select the trading pair using the filters located at the top of the page (for example, All for all available trading pairs, Top for the most popular trading pairs, DeFi for trading pairs with DeFi tokens, Storage for pairs with decentralized storage coins, or Alts for trading pairs with altcoins). Alternatively, you can scroll or search for the asset you want to trade.Published on Mar 25, 2024Updated on Apr 20, 2026130How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
Insufficient cloud storage: Ensure there's enough available storage in your cloud drive. You may need to clear some space before trying again. HMS Core components (Huawei devices only): If you're using a Huawei device, make sure HMS Core is installed and updated to the latest version via AppGallery. After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.Published on Jan 12, 2023Updated on Mar 2, 20269,572What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on Feb 5, 2024Updated on Oct 8, 2025131How can I troubleshoot web or app issues?
If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on Feb 11, 2026Updated on Apr 16, 20267How can I switch the site to my preferred language?
Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Profile and Settings. Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available.Published on Jan 15, 2026Updated on Mar 31, 202620How do I fund my OKX Wallet for McLaren Race Rewind?
Risk Warning for United Kingdom users: Race Rewind Digital Collectibles are unregulated crypto assets. Their value could go down as well as up. An OKX-compatible X Layer wallet is required to hold them. You will have to pay gas fees if you transfer them. Capital gains tax may be payable on profits from their resale. They do not grant you any intellectual property rights in the underlying artwork or the right to display the artwork for commercial purposes or modify it.Published on Oct 4, 2024Updated on Sep 12, 202533What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Apr 21, 2026460How can the OKX NFT Marketplace keep your NFT investments secured?
With state-of-the-art encryption, multi-factor authentication, and cold storage for digital assets, OKX is at the forefront of NFT security.Multichain integration OKX NFT Marketplace stands out as a multi-chain platform, supporting various blockchain networks. This multi-chain approach allows users to diversify their NFT portfolio while still enjoying the same high level of security and safety. No matter which blockchain you prefer, OKX is committed to protecting your assets.Published on Nov 10, 2023Updated on Sep 12, 202520How do I set up wallet release for my DEX trading wallet?
Go to OKLink and select the blockchain you want to transfer tokens from Find your blockchain on the Explorer tab For Solana chain, there are 2 DEX trading addresses, copy the Storage address. Copy the storage address Paste the address into OKLink and search for it.Published on Jan 29, 2026Updated on Jan 29, 2026What are the most commonly used DApps?
UniSat: Chrome plugin wallet for BTC ecosystem, supporting storage and trading of BRC-20 tokens. Avascriptions: an ASC-20 protocol-based inscription platform with a user-friendly deployment and trading environment. Etch Market: a leading Ethscriptions platform that offers trading of tokens, NFTs, and domain names.What's NFT Trading Market? NFTs, or non-fungible tokens, are unique cryptographic tokens created on the blockchain.Published on Nov 15, 2022Updated on Feb 12, 2026462Why is my OKX app not working?
Tap Storage. Select Clear Cache. If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs). For iOS: iOS doesn’t provide a direct cache-clearing option. Instead, delete and reinstall the app to refresh stored data.4.Published on Mar 16, 2026Updated on Apr 6, 20267How do I manage my assets in my OKX wallet? (web)
Getting Started OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other functions for all users. OKX Wallet helps you to manage your assets across multi-network (e.g. Bitcoin and Ethereum) and numerous devices (e.g. iOS, Android, and web extension) by generating an on-chain identity with a seed phrase more securely and conveniently. It supports multi-seed phrase import and derivation of addresses too.Published on Aug 22, 2023Updated on Mar 3, 2026424What's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on Jun 24, 2025Updated on Apr 6, 202657Copy trading FAQ
The following countries and regions currently don't support copy trading: Hong Kong, Singapore, Cuba, Iran, North Korea, Crimea, Malaysia, Syria, United States, Canada, United Kingdom, Bangladesh, Bolivia, and Malta.3. What fees do I need to pay when using copy trading? Trading fees will be the same as the regular fees for your trading tier. No other transaction fees are charged, but you'll pay a profit share.4. How is my copy trading income shared between me and the lead trader?Published on Sep 15, 2023Updated on Jan 21, 2026