If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first. If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS There’s no...

During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order. Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots. Our specialists will review the case and assist you as soon as possible. 6.

You can withdraw your profit at any time, without waiting for settlement at a fixed time every day. Users can experience the real-time settlement function of DOTUSD perpetual swaps and futures through the API, web or mobile app.

Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languages

How can I figure out what mode my current account configured as?

For example, when you want to trade 3000 ETHUSDT perpetual contracts, you can leverage a maximum of 75 times the capital you own. IMR = 1 / 75 = 1.3%, and you must maintain 0.8% MMR or above to avoid liquidation. There are 9 different scenarios for leverage settings via OKX open APIs. Please refer to Set leverage scenarios for different cases. For perpetual swaps, there are 3 different scenarios for leverage setting: Set leverage for SWAP instruments under cross-margin trade at contract level.

Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.

You can withdraw your profit at any time, without waiting for settlement at a fixed time every day. Users can experience the real-time settlement function of ALGOUSD, ATOMUSD and other coin-margined perpetual swaps through API, web or APP. There are the following changes on the real-time settlement contract page of the website and app: 1.

Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.

It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?

(The assets invested in the Smart portfolio will be isolated from the manual trading account) (3) Once created, you can view and manage bots in "Bots" at the bottom of the trading page. 3.2 Terms and parameters Crypto allocation: You can choose the crypto portfolio for dynamic rebalancing, and then decide the market cap ratio of each crypto.

You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same page

To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?

In extreme markets, users’ account balance after the settlement may become negative due to a big loss. In this case, the negative part will be covered by the security fund, a bill will be created the user's account. Example 1: User A opened a long position at a price of $15,000 with 1,000 contracts in BTCUSD1204 weekly futures. He held it till the delivery, which happened at 4:00 p.m. on Dec 4th (HK time).

In extreme markets, users’ account balance after the delivery may be a negative number due to a big loss. In this case, the negative part will be covered by the security fund, and a bill will be created for the user’s account, named as Delivery clawback or Exercise clawback.