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TradingView Subscription Codes – Terms and Conditions
Code Security: OKX is not responsible for lost, deleted, or misdirected codes once they have been successfully distributed to the eligible user. Users are advised to store their codes securely.2.13. Personal Use: Distributed codes are for the personal use of the eligible OKX member only. Use or redemption on behalf of third parties may result in the invalidation of the code and/or disqualification from future campaigns.2.14.Published on Jul 23, 2025Updated on Sep 9, 20255OKX Beginner's Guide
Please refer to our guides on depositing crypto to OKX: How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading All your assets (e.g. USDT) will be stored in your Funding Account. To trade, you'll need to transfer funds to your Trading Account. How to transfer funds?Published on Mar 20, 2023Updated on Apr 10, 20261,720OKX EEA Beginner's Guide
For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here. To get started, you'll need to deposit crypto into your account before you can begin trading.Published on Jun 30, 2025Updated on Mar 9, 202614A beginner's guide to identity verification
Guide to ID and selfie photos for identity verificationPublished on Sep 25, 2023Updated on Mar 25, 20266,457OKX DEX User Guide (Web)
Then, open another exchange or wallet and either paste the copied receiving address or scan the QR code to send the assets. For more details, refer to: How do I manage my assets in my OKX wallet? Important Note: Before initiating a transaction, make sure your wallet holds enough cryptos to cover the network (gas) fees. For example, transactions on the Ethereum network require a sufficient amount of ETH, while transactions on the Solana network require a sufficient amount of SOL.Published on Aug 25, 2023Updated on Feb 12, 20261,015OKX Trading Rebate Card - Terms and Conditions
OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation. OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service.Published on Oct 9, 2023Updated on Jan 8, 2026343How do I migrate my email address or phone number to another account? (web)
Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss. You're not allowed to withdraw your assets after the account is closed.Published on Aug 22, 2023Updated on Apr 1, 2026385World Cup VIP Exclusive Gift Set FAQ
Once you've completed registration, your shipment will not be affected.Can I choose the contents or style of the gift box? No. Gift boxes are distributed on a randomized basis, selecting specific items or styles isn't supported.Can corporate accounts participate? Yes.Published on Dec 19, 2025Updated on Apr 10, 2026313Guide to ID and selfie photos for identity verification
Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.Which IDs are acceptable? Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following...Published on Oct 13, 2023Updated on Jan 28, 202613,421How do I check on updates to my support ticket?
Request to send code to your email for verification process Fill in the code that you received once this page appears Once the Ticket details page opens, review the latest updates from our team. To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files. Click Send or Reply to continue the conversation with our support team. Note: Please continue all discussions about your issue within the original support ticket instead of creating new ones.Published on Oct 17, 2025Updated on Apr 10, 202647How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on Sep 29, 2023Updated on Sep 10, 2025550How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on Jul 3, 2025Updated on Jul 10, 202535Affiliate FAQ
When I'm registering, I notice that there's a default affiliate invitation code already filled in and it can't be edited. Can I be allowed to edit it? No, it isn't allowed. The default invitation codes come from paid channels, such as affiliates, referrals, paid advertisements, and many more. To ensure fair competition among all channels, you can't edit the invitation codes on the registration page.7. How long does the affiliate application process take?Published on Dec 4, 2024Updated on Apr 6, 2026722My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.Published on Aug 1, 2024Updated on Jan 27, 20267Crypto gift FAQ
Select the Open gift option to load the gift If a user sends you a gift code, head to the Product Page > Gifts, select the “+” symbol and then select Open gifts. After that, enter the code to open the gift. Insert the received code and select Open gift to receive itTerms and Conditions Both sending and receiving gifts require identity verification. Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account.Published on Sep 26, 2024Updated on Mar 4, 20261,099