All
FAQ
Announcements
Product documents
What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...Published on Feb 5, 2024Updated on Oct 8, 2025131How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on Nov 5, 2024Updated on Sep 10, 202513What should I do if the other platform didn't receive my withdrawal?
When you withdraw funds from our platform to another platform, the withdrawal goes through three stages: Our platform sends out funds > Block miners confirm > Funds credited to the other platform.Published on Oct 18, 2024Updated on Mar 3, 2026672How do I set a price alert?
Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4. Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on Apr 30, 2024Updated on Apr 4, 2026260How do I supercharge my trading with Alertatron's automated solutions?
Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple. There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on Mar 28, 2024Updated on Oct 8, 20251OKX x McLaren: Digital Collectibles FAQs
Noncustodial means that we nor any other network participants have control over your wallet or the assets stored in it. As the owner of your Web3 Wallet, you take full custody of the crypto assets held within the wallet. All assets in the wallet are stored on-chain and the owner can access it at any time. For more information on opening an OKX wallet, click here.When do I have to redeem my digital collectible utility? Utilities must be redeemed within three weeks of the minting window closing.Published on Jun 5, 2024Updated on Sep 8, 20256How do I set up a recurring buy plan?
If a plan fails three consecutive times, it'll be automatically paused and you’ll receive an email notification. Note: an order can also fail due to a technical issue at times. If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.Published on Jan 23, 2025Updated on Dec 31, 202550How do I verify my identity with SPID?
SPID offers three levels of security (Level 1 to Level 3), allowing service providers to choose the appropriate verification strength based on the sensitivity of the service.Why is OKX introducing SPID integration? At OKX, we’re focused on improving accessibility, compliance, and user experience—especially for our local markets. By integrating SPID, we make it easier and safer for users in Italy to access our platform.Published on May 2, 2025Updated on Dec 1, 20252What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
If the price drops an additional 4% to $23,750, the bot will buy another contract, bringing the average entry price of the three contracts to $24,166.67. Now, if the price of BTC bounces back to $25,375 and reaches your 5% take-profit order, the martingale will sell all three contracts for a profit and then start a new cycle. The Futures DCA strategy can be an effective way to recoup losses and make a profit for users who want to engage in a high-risk, high-reward strategy.Published on Apr 3, 2024Updated on Jan 28, 202681How can I do derivatives trading with the Jupyter Notebook?
As mentioned in our last tutorial, in unified account, there are four account modes as we mentioned in the last tutorial: Spot mode, Spot and futures mode, Multi-currency margin mode, Portfolio margin mode. Note that only the last three margin modes, namely, spot and futures, multi-currency margin and portfolio margin, are eligible for derivatives trading.Published on Sep 28, 2023Updated on Feb 12, 2026195Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Building constraints: in order to prove the liability of our exchange, we state three claims: Claim 1: We accumulated every user's values correctly, including the value of each crypto and net value of each user Claim 2: The exchange has not forged a virtual user whose net value is negative to reduce the total exchange liability (An individual user having negative balances is acceptable only if her/his net value is above 0) Claim 3: The total value that the exchange claims accounts for every singlePublished on May 10, 2023Updated on Sep 8, 2025179OKX x McLaren NFT Sweepstakes Terms & Conditions
Users then have three weeks from the time the minting window closes, so until July 1st 2024 in this example to redeem any associated prizes. Unclaimed prizes will expire after this time. There is a limit of one (1) entry per person per Entry Period.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I automate grid trading strategies on futures grid trading bot?
The futures grid trading bot has three modes: long, short and neutral. With long selected, the bot will only open and close long positions. With short selected, it only opens and closes short positions. With neutral selected, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Published on Jun 13, 2024Updated on Sep 10, 202528Why hasn't my withdrawal arrived in the account?
Select three dots at the top right > Select Withdrawal history to view withdrawal records for the past 90 days. On the Web: 1. Select Assets > Withdraw 2. Go to All withdrawals to view or download withdrawal records for the past year. If you need to view withdrawal records older than one year, you can download your funding history on the web. Learn more: How do I download my account statements?Published on Aug 22, 2023Updated on Apr 4, 202620,637What's OKX Affiliate Program in EEA?
We don’t credit commissions for: Zero-fee trades Trades with rebate cards (commissions will be credited in the form of rebate cards) Trades with special fee rates You may not be able to earn commissions from users located in Prohibited Jurisdictions, as further defined below.Where can I view commission metrics? You can view invitees’ deposited amount, fees, and commissions on the Invitees page.Published on Sep 27, 2023Updated on Jan 22, 20261