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What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...Published on Feb 5, 2024Updated on Oct 8, 2025131What should I do during or after a scam?
In the wake of a scam, uncertainty can set in. Discover essential information about recognizing and dealing with scams in our comprehensive guide, offering clear guidance for navigating these challenging situations. Learn more on how you can spot scams here.What should I do during or after a scam?Published on Mar 11, 2024Updated on Mar 4, 2026740Who can access X-Perps in the EEA?
You must complete identity verification (KYC) before you can access the appropriateness assessment or trade X-Perps. Important note: X-Perps are leveraged derivatives. Leverage can amplify both gains and losses, and losses may occur rapidly. These products may not be suitable for all investors. OKX Europe Markets Limited is authorised and regulated by the Malta Financial Services Authority under the Investment Services Act. Need help with an OKX product?Published on Apr 15, 2026Updated on Apr 15, 2026How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on Apr 21, 202665How can I troubleshoot web or app issues?
Clearing cache is helpful when your crypto app keeps crashing during startup or after updates.Reinstall OKX app If your OKX app is still not working after updates and cache clearing, it’s time for a full uninstall/reinstall: Remove OKX app from your device. Restart your phone. Download the latest version again from the official app store.Published on Feb 11, 2026Updated on Apr 16, 20267How can I protect myself from scammers?
It can be difficult to determine if you're dealing with a scammer during your transactions. Or, you might've suspected a scammer but don't know what to do. Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow).Published on Aug 21, 2023Updated on Mar 3, 202612,134How do I reverse my trading position with one tap?
This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds. The One-tap reverse feature lets you adapt immediately by flipping your position with a single action.Published on Jul 5, 2025Updated on Apr 6, 202610How can I get my project listed on OKX?
Share information about: Funding sources Capital allocation Investor backing Transparency improves credibility.Should I provide updates during the process? Yes. Regular updates on milestones, partnerships, or key developments — including your MiCA Whitepaper for regulatory compliance — show accountability and professionalism.What should I avoid when applying for listing?Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures.Published on Apr 16, 2026Updated on Apr 16, 2026What's auto-deleveraging (ADL) and when can it happen to me?
We may update the triggering conditions and mechanics over time. Always check our latest product documentation and in-app disclosures for the rules that apply to your contract and account setup.Why does this matter? ADL isn't part of normal day-to-day trading behaviour, but it's important to understand before trading leveraged products because it can affect positions during unusually stressed markets. To learn more about our products, visit here. Disclaimer: X-Perps are leveraged derivatives.Published on Apr 9, 2026Updated on Apr 20, 2026What assets can I use as margin for X-Perps?
You can use any of the following assets as collateral: BTC ETH SOL DOGE USDC USDG USD EUR This means you can maintain your exposure to your existing crypto holdings while also trading X-Perps, rather than liquidating your portfolio to post cash as margin.Important note Supported margin assets, applicable haircuts, and conditions may change. Always check the OKX app for the current list of accepted margin assets and applicable rules. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on Apr 20, 2026How can I switch the site to my preferred language?
We prioritize regulatory compliance by selecting the languages where we can currently operate locally in the EU region. This approach allows the platform to operate smoothly across the EU mindful of our regulatory obligations. Our goal remains to offer a localised language experience in every EU country once this is possible.On the app Adjust the language settings by navigating to Menu before selecting Profile and Settings.Published on Sep 25, 2024Updated on Feb 25, 20266,882How can I do spot trading with the Jupyter Notebook?
How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on Sep 10, 2025552How can I do derivatives trading with the Jupyter Notebook?
How can I set leverage for derivatives trading with the Jupyter Notebook via Set account leverage? One important parameter we need to set when trading derivatives is leverage. Leverage allows traders to enter a position which is worth much more by committing only a small amount of money. The gains or losses are therefore greatly magnified. Traders can have as much as 125x leverage when trading derivatives on OKX.Published on Sep 28, 2023Updated on Feb 12, 2026197How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on Aug 17, 2023Updated on Apr 17, 20263,703What are OKX's crypto trading bots and how do I utilize them?
Additional funds can be added later as needed. A special feature called Continuous Trading Cycles allows the trading bot to keep running, buying during dips and selling during rebounds, or starting new trading cycles after hitting the take-profit target. Learn how to use the Spot DCA (Martingale) trading bot here.How can I access OKX’s trading bots?Published on Sep 4, 2025Updated on Jan 20, 20261