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How do I add my emergency contact?
This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact. Introduction to emergency contact and to proceed further, select Add emergency contact Enter contact details.Published on Jul 24, 2025Updated on Feb 12, 2026260How do I reverse my trading position with one tap?
Go to Trade > Positions Select the position you want to reverse Select the Reverse button (double-arrow icon for App) Note: this feature is available only in One-Way Mode; Hedge Mode isn't supported.Published on Jul 5, 2025Updated on Apr 6, 20269How do I buy crypto with Apple Pay?
Apple Pay is a secure, contactless mobile payment service by Apple that lets you make purchases using your Apple devices and linked cards. You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available only to Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification.Published on Jul 2, 2025Updated on Mar 2, 20265How do I set up a recurring buy plan?
If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.Published on Jan 23, 2025Updated on Dec 31, 202550What are the cryptoassets that are listed on OKX in the European Economic Area (EEA)?
We'll continue to list and delist tokens on an ongoing basis.Token A ATH RPL ALCX FLOW CTXC LAYER ULTI SSV CVX PHA CVC WCT NOT RADAR PEOPLE BADGER DEP BABY MERL BLUR TON 1INCH DGB FLUID SAFE CORE ENS GRT DOGE PARTI PRCL FLR POLYDOGE T EGLD NAVX MEW GEAR IMX API3 ELF PI WIF FLOKI GODS FIL ETC KAITO TNSR OAS ELON NEAR ETH IP ZEUS APT GALA GHST GAS BERA W CITY DYDX SOL GLM ANIME VENOM ARG ILV FLM HBAR S ZKJ MENGO AGLD AVAX ICX TRUMP ETHFI POR ERN UNI IOST NC AEVO ETHW SLP WBTC IOTA DUCK STRK SWEAT BABYDOGEPublished on Mar 11, 2024Updated on Nov 17, 202594How do I navigate to and customize notification settings?
This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on Oct 8, 2025Updated on Nov 6, 202515What's demo trading and how do I use it?
Then, go to Assets, and select Reset.FAQWhy is risk-free trading important for beginner traders? Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions?Published on Dec 12, 2023Updated on Apr 3, 2026979How do I deposit EUR with iDEAL?
Go to 'Transfer' and select 'Deposit': look for the Transfer button and once clicked, select the Deposit option. Select Transfer to proceed to the next step Select Deposit from the selection menu Select "Deposit cash": select this option to deposit money/euros instead of crypto. Select Deposit cash from the deposit method selection menu Select iDEAL as the payment method: from the available payment methods, select Euro before selecting iDEAL.Published on Nov 16, 2023Updated on Dec 26, 202521Spot grid bot FAQ
Here’s how this works: Example: Let’s say you have a BTC/USDT bot with a range of 100,000 to 110,000 and 10 grids. Initially, you invested 1,000 USDT when the BTC price was around 102,000. After a few days, the BTC price rises to 108,000, and your bot has already completed a number of transactions. If you believe BTC will range between 105,000 and 115,000 going forward, you decide to adjust the grid range.Published on Aug 28, 2025Updated on Jan 22, 202617How do I select the correct network for my crypto withdrawals and deposits?
To demonstrate how you can make sure you're selecting the correct network, let's use the example of USDG deposits. It's important that the withdrawal network for the other wallet or exchange platform is consistent with the deposit network for OKX. For example, if you select USDG-ERC20 as the deposit network, the withdrawal network should also be USDG-ERC20. The same idea applies to when you're selecting a withdrawal network. You must choose the same network for deposit.Published on Aug 22, 2023Updated on Apr 6, 202621,375How do I start trading cryptocurrency on OKX with Smart Trading?
No need for in-depth technical analysis or market knowledge — simply choose a lead trader with a proven track record and let their expertise guide your portfolio. Think of it as autopilot for crypto trading, perfect for busy schedules or those seeking passive income potential. Bot trading: capitalize on the speed of automation with bots that execute trades based on pre-programmed rules and algorithms. Define your risk parameters, choose a strategy, and let the bot handle the heavy lifting.Published on Apr 7, 2024Updated on Oct 15, 202571How do I level up my trades with Mizar?
This advanced system simulates trading conditions, and lets traders test their ideas without committing capital.What's the pricing for Mizar like? Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users.Published on Mar 28, 2024Updated on Jan 2, 20265What are OKX's crypto trading bots and how do I utilize them?
Let's explore what our trading bots are, how they work, and how you can leverage them to optimize your trading strategy. Learn more about our trading bots now and see how automated strategies can help you trade smarter and faster.What are OKX EEA's trading bots? Here are all of our different trading bots, each based on a different strategy: Spot grid Spot DCA (Martingale)What's the Spot grid trading bot?Published on Sep 4, 2025Updated on Jan 20, 20261Formal Complaint Handling Process
In any case, we will acknowledge your complaint within 5 business days from the date of receipt to let you know we are looking into it. In terms of OKX processes, we will generally provide our final response letter to the complaint filed within 15 Business Days, if for whatever reason it is not possible, we will keep you informed of the new timeline to issuing the final response letter.Published on Jan 23, 2025Updated on Mar 26, 202617How do I identify OKX official accounts?
to learn more.Website Go to the website and copy the website link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Facebook Go to Facebook page, copy the Facebook page link. Copy the Facebook page link Go to our channel verification to verify the page link.Published on Aug 11, 2023Updated on Jan 26, 20265,363