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How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on Feb 23, 20264What are Source of Funds (SoF) and Source of Wealth (SoW)?
Crypto mining Mining Payout Statement Shows mining rewards Mining Monitor Screenshots Must be from recognized platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmationPublished on Dec 24, 2024Updated on Apr 3, 2026745Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on Mar 3, 2026971Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions
If the account has ETH and SOL, then ETH would be prioritised for sale. The ETH would be converted to USDT, and then again converted to BTC to pay off the remaining 6 BTC liability. 3. Trading Account Repayment: In the event that liabilities still remain in the Risk Unit after the above, then trading accounts are utilised for Forced Loan Repayment / Credit Line Liquidation . At the outset, all pending orders in a Risk Unit are cancelled.Published on Mar 12, 2025Updated on Dec 9, 202531Trading Signal Bot FAQs
This section houses a chronological sequence of logs that detail the incoming alerts from TradingView along with the corresponding actions executed for each alert. The logs are designed to be self-explanatory and provide context for any actions taken. This comprehensive log can be immensely helpful in diagnosing errors or discrepancies in your alert messages.Published on Oct 9, 2023Updated on Mar 31, 2026136How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This happens due to: Fees being charged in different currencies (BTC for buys, USDT for sells) Exchange rules preventing the sale of amounts below the minimum tradable quantity This leftover BTC stays in your bot and is returned to your wallet when the bot is stopped.How are Grid Profits estimated in this case?Published on Jun 20, 2025Updated on Nov 26, 202554OKX x McLaren NFT Sweepstakes Terms & Conditions
Employees of OKX and McLaren, their parents, affiliates, subsidiaries, promotional agencies, sales representatives, as well as the immediate family (spouse, parents, siblings, and children) and household members of those employees. Entry Periods: The Sweepstakes starts on 7 June 2024 and ends on 23 December 2024.Published on Apr 25, 2024Updated on Sep 8, 2025607
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