All
FAQ
Announcements
Product documents
Who can access X-Perps in the EEA?
Is the appropriateness assessment the same for retail and professional users? Yes. Both retail and professional users complete the same assessment. The classification may affect certain regulatory protections, but the X-Perps product offering is identical for both.2. Do I need to complete KYC before the appropriateness assessment? Yes. You must complete identity verification (KYC) before you can access the appropriateness assessment or trade X-Perps.Published on Apr 15, 2026Updated on Apr 30, 2026How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page and select New .What's the Ranking page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on May 6, 202655How do I find the Marketcap feature?
Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics. Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on Feb 27, 2025Updated on Sep 10, 20256How do I use a physical security key to protect my account?
When purchasing a physical security key, ensure you choose reputable brands like YubiKey or Ledger from trusted retailers. These devices are designed to offer high security without relying on cloud synchronization and are compatible with OKX's authentication systems. If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.Published on Jan 10, 2025Updated on Feb 12, 202619,279How does leverage work in X-Perps trading?
X-Perps offer up to 10x leverage for all clients - both retail and professional. Leverage settings are the same regardless of client classification. Leverage can increase both potential gains and potential losses.Published on Apr 9, 2026Updated on Apr 30, 2026What are the trading volume rules for the campaign?
Any trades involving non-eligible tokens will: Not be counted toward your campaign trading volume Not contribute to rewards or ranking (if applicable)Where can I find more detailed rules? For complete details, including: Eligible tokens Campaign mechanics Reward structure Please refer to the specific official campaign rules page provided on our platform.Published on Mar 26, 2026Updated on Mar 31, 20261Pay wallet auto top-up FAQ
You'll need to define three things: Trigger threshold — the minimum Pay balance that activates a top-up Top-up amount — the fixed amount to transfer each time the rule triggers Funding sources — up to 3 sources, ranked in priority order to determine which is drawn from firstHow do I set the auto top-up feature? Note: please ensure that your app is on version 6.171.1 for iOS, while Android version is on 6.171.0. Auto top-up isn't a scheduled recurring transfer.Published on May 14, 2026Updated on May 23, 20261What are X-Perps (Expiry Perps)?
You can be classified as either Retail or Professional — the product offering is identical for both groups. If you don't pass the assessment, you'll need to wait a period of time before you can retake it. Unlock X-Perps now.What are the available markets for accessing X-Perps? Available in 10+ markets. Please check eligibility in the OKX app. Important note: X-Perps availability, features, and eligibility can vary by region and account status.Published on Apr 15, 2026Updated on May 19, 2026How do I explore new tokens?
Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications. Turn on push notifications to stay informed about the exciting new token listings by heading to the Menu > User Center > Notifications.Published on Aug 9, 2024Updated on Nov 17, 2025How do I buy crypto and earn rewards?
You must be an identity-verified retail user residing in eligible countries within the EEA. The eligible countries are: Netherlands, Germany, France and Poland. 6. When will I get my BTC reward? Your rewards will appear in your account shortly after you earn them, but they are "locked" for 60 days. After this 60-day period, you are free to trade or withdraw your rewards.7. I opted-in and made a purchase, but I still don't have my rewards. What should I do?Published on Feb 19, 2026Updated on Apr 6, 20263Buy crypto with rewards terms and conditions
Eligibility Requirements To participate, you must be at least 18 years old and meet the following criteria: Verification Status: You must be a KYC-verified retail user residing in eligible countries within the EEA. The eligible countries are: Netherlands, Germany, France and Poland. Platform Restriction: Participation is limited to the Mobile App only; web-based transactions do not qualify.Published on Feb 19, 2026Updated on Mar 16, 2026OKX x McLaren NFT Sweepstakes Terms & Conditions
The total approximate retail value of all prizes available is $74,070. General Conditions: In the event that the operation, security, or administration of the Sweepstakes is impaired in any way, OKX may, in its sole discretion, either: (a) suspend the Sweepstakes to address the impairment and then resume the Sweepstakes; or (b) award the prizes at random from among the eligible entries received up to the time of the impairment.Published on Apr 25, 2024Updated on Sep 8, 2025607TradingView Subscription Codes – Terms and Conditions
., specific trading volumes, ranking, or other activities). Ensure your OKX account is fully verified (e.g., KYC completed). Only individual and verified main OKX accounts are eligible. Sub-accounts are not allowed for code distribution or redemption.1.3.Published on Jul 23, 2025Updated on Sep 9, 20256Outcomes FAQ
After the campaign concludes, the system distributes the total rewards based on your point ranking or point share proportion, with rewards distributed in trading benefits or crypto rewards (subject to the applicable terms and availability) to your OKX account.Account & FundsWhat funding sources are supported for trading on Outcomes? Free points granted by OKX through campaigns.Why is part of my balance unavailable?Published on May 20, 2026Updated on May 25, 20261
Showing 1-14 of 14 articles