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OKX will list Pepe (PEPE) for spot trading
Designed as a green anthropomorphic frog with a humanoid body. It's one of the most recognizable meme in the world. Asset name: Pepe Ticker: PEPE Total Supply: 420,690,000,000,000 Circulating Supply: 420,690,000,000,000 Contract: 0x6982508145454ce325ddbe47a25d4ec3d2311933 Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on May 1, 2023Updated on Nov 17, 2025AnnouncementsHow can I troubleshoot web or app issues?
Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.Published on Feb 11, 2026Updated on Mar 4, 2026FAQ6What should I do if facial recognition fails?
Try another Wi-Fi connection or use mobile data.2. Identity information mismatch Make sure the logged-in account matches your verified identity information. If you have access to your account, you can check your verified name: On the app: Select P2P trading > Profile > Payment > Select Add to check your account name3.Published on Oct 11, 2024Updated on Apr 6, 2026FAQ431Why is my OKX app not working?
Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache. If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs).Published on Mar 16, 2026Updated on Apr 6, 2026FAQ2How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.IM If you want to verify whether an IM account belongs to official OKX customer support, please check whether there is a green “Official” badge next to the nickname. If the green badge is present, it is an official customer service account. If not, please stay alert and beware of potential scams.Published on Aug 11, 2023Updated on Jan 26, 2026FAQ5,363How do I authorize a new device when I log in?
Switch your network environment (for example, use 4G/5G instead of Wi-Fi). If the above steps do not resolve the issue, please use the email linked to your account to send photos of the front and back of your ID to our customer support and we will assist you. For more details on facial recognition failures, please refer to What should I do if facial recognition fails?Published on Aug 31, 2023Updated on Mar 16, 2026FAQ13,739What's a dusting attack?
The excess amount of crypto is of such little value it serves no purpose. You can't even use it to pay for transaction fees. Alternatively, crypto dust can be transferred to you, which is a form of a malicious attack. This is a relatively new form of attack where hackers invade the privacy of crypto owners. They do it by sending a small amount of digital currency to multiple addresses. They then track these funds to reveal who the owner of the wallet is.Is crypto dust harmful?Published on Oct 4, 2024Updated on Mar 3, 2026FAQ13How do I register an account on OKX?
If you're unable to sign up, please check the following:Confirm your information Make sure your phone number, email address, and verification codes are entered correctly.Check your network connection Try switching networks (Wi-Fi or mobile data) and ensure you’re in an area with a stable connection.Published on May 23, 2024Updated on Mar 3, 2026FAQ27,164How do I protect my account from Trojan horse takeovers?
If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting. If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account.Published on May 30, 2025Updated on Feb 5, 2026FAQ11Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The diagram below uses an example with "Alice" to show the Merkle tree and her Merkle proof (colored in green). For more technical details, such as how we adjust account numbers to fit the batch size or choose the right hash algorithm, check out this page.Advances in zk-PoR Version 2 Our zk-PoR Version 2 has made several advances from the previous version: Greater efficiency: It is now 50 times faster than the previous version.Published on Oct 21, 2024Updated on Feb 11, 2026FAQ92Spot and futures cross margin mode
Due to transaction accuracy, it may exceed a little.2. Assuming the average filled price is 10,000 USDT, then buying 10,020 USDT requires 1.002 BTC, and the remaining 0.998 BTC will not be sold.3. After closing the position, the remaining 0.998 BTC will be transferred to the BTC single-currency account balance, and due to accuracy reasons, the remaining USDT will also be transferred to the USDT single-currency account balance after the liability is paid off. Closing at limit price 1.Published on Jun 17, 2022Updated on Nov 6, 2025Product documentationIntroduction to the isolated mode of Futures mode/Multi-currency/Portfolio margin
Note: The liability crypto might be overbought a little due to rounding issues. When liability and margin are the same crypto Asset = 1 BTC Liability = -100,000 USDT Margin = 10,000 USDT Leverage = 10x Assuming no trading fees, and the price of BTC has risen to 125,000 USDT per BTC, an order to sell 1 BTC will be placed, selling all the assets in the position.Published on Dec 16, 2020Updated on Nov 17, 2025Product documentationFutures mode: cross margin trading
Due to transaction accuracy, it may exceed a little. 2. Assuming the average filled price is 10,000 USDT, then buying 10,020 USDT requires 1.002 BTC, and the remaining 0.998 BTC will not be sold. 3. After closing the position, the remaining 0.998 BTC will be transferred to the BTC account balance, and due to accuracy reasons, the remaining USDT will also be transferred to the USDT account balance after the liability is paid off. Using a limit order 1.Published on Mar 21, 2023Updated on Mar 27, 2026Product documentation
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