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How do I check my deposit progress?
Refer to How do I download my account statements?Published on 13 Aug 2023Updated on 3 Mar 20268,779How do I use the Open interest indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 15 May 2024Updated on 10 Sept 202521How do I check on updates to my support ticket?
web Log in to your account here and select the Question mark icon in the top menu Select My Tickets from the dropdown menu Proceed to select My tickets Choose the ticket you’d like to open Review the conversation history Type your reply in the text box and click SubmitFor guest users Via the web Check your email for the notification from our support team.Published on 17 Oct 2025Updated on 27 Jan 202639How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202532How do I check the status of my returned withdrawal?
How can I check the status of my returned withdrawal? Head to the website and select the chatbot button situated at the bottom end of the page. Continue the conversation within the chatbot system in any language that you prefer. Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic.Published on 30 Oct 2023Updated on 9 Feb 2026283How do I check the number of block confirmations? (web)
You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected. Note: The greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transaction How do I check the number of block confirmations? Log in to your account at okx.com, select Deposit.Published on 22 Aug 2023Updated on 12 Feb 2026134How do I check the number of block confirmations? (app)
You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected. Note: the greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transactionHow do I check the number of block confirmations?Published on 22 Aug 2023Updated on 29 Jan 2026575How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on 9 Aug 2024Updated on 17 Nov 2025How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit here or navigate to Discover > Opportunities on the platform.What's the Opportunities page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on 9 Aug 2024Updated on 10 Sept 202555How do I use Merchant Coupon Code?
If you're having trouble with a code: Open the Coupon Detail Page Select I’m having an issue with the code option or review the coupon's specific terms for more infoFAQ1. Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity? Head to My Rewards > Coupons and open the coupon. A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No.Published on 19 May 2025Updated on 2 Jan 202619How do I check if an email is officially from OKX via EML file?
Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on 24 Nov 2025Updated on 4 Mar 202612How do I register an account on OKX?
To start your trading journey on our platform, you can start verifying your account. Learn how you can do it here. Once you have verified your account, you can now access your account dashboard. To get started, you can make a deposit; if you already own crypto, you can deposit from another platform or wallet to your account. Hover over the Trade menu in the navigation bar and select the option you're interested in. Before you start trading, you'll be asked about your trading experience.Published on 23 May 2024Updated on 3 Mar 202626,537How do I verify an individual account?
You can check this in Main menu > User center > Profile and Settings > About OKX.Getting started on the web Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue. Opening verification pageGetting started on the app Open the OKX app, go to User Center. Go to Profile and Settings and select Identity verification under Profile.Published on 25 Sept 2023Updated on 3 Mar 202630,635How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
Fill in the total number of accounts that you want to create Select OK to complete your account creationOn the web Open our website, select Wallet, and Connect wallet to connect your wallet extension Select Toolkit, then select Add accounts in bulk Open add accounts in bulk page Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add.Published on 27 Sept 2024Updated on 17 Nov 202554How do I download my account statements?
For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.Published on 6 Nov 2024Updated on 4 Mar 202671