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How can I switch the site to my preferred language?
Here’s how to select the Language option from the top menu to view the available languages.Published on 15 Jan 2026Updated on 31 Mar 202615Disclaimer for machine translation
Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.Published on 29 Aug 2023Updated on 8 Oct 2025100OKX P2P dispute handling rules
Use of offensive language: If both parties use offensive language on the OKX P2P Platform, including but not limited to chat tools with users, customer support live chat, and order comment section, and multiple disputes are filed against a single user based on this, the user's account may be partially or entirely suspended from trading.Published on 28 Aug 2023Updated on 11 Mar 20261,111Why did my identity verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Issue Description: The system detects any of the following: screenshots, scanned or printed copies instead of original documents; black-and-white photos; missing pages; poor-quality or damaged files; expired documents; or documents in an unsupported language.Published on 5 Sept 2023Updated on 8 Apr 202611,529How do I navigate to and customize notification settings?
In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style. Proceed to select Preferences and select Notifications from the option Select Notifications from the options under the Preferences topic Explore the list of topics for notification settings and set them according to your preference Here you can: Enable/disable system notifications (such as login reminders, order updates, or security alerts).Published on 8 Oct 2025Updated on 6 Nov 202515How do I select the correct network for my crypto withdrawals and deposits?
Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.Published on 22 Aug 2023Updated on 8 Apr 202621,381OKX wallet FAQ
Can I change the language of OKX Wallet? Yes, you can. Simply open your OKX wallet, and click Menu > Preferences > Language.12. Where can I suggest new features or improvements for OKX Wallet?? We'd love to hear about your experience and suggestions for using OKX wallet. You can contact us in the following ways: Select Menu > Support > FAQs for help. If FAQ can't solve your problem, select Chat with OKX Chatbot for support. Give feedback via the community of Discord.13.Published on 24 Aug 2023Updated on 2 Mar 20262,926How do I check the status of my returned withdrawal?
Continue the conversation within the chatbot system in any language that you prefer. Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic. Select Withdrawal as the topic for chatbot to react to You'll see a list of frequently encountered withdrawal topics. Choose the topic Withdrawal has been returned by the receiving platform for your specific issue.Published on 30 Oct 2023Updated on 9 Feb 2026285How do I verify an individual account?
Open the User Center pageIdentity verification Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Residential address ID documents We accept valid government-issued IDs from eligible countries that meet your region's requirements (e.g., passports, driving licenses, etc).Published on 25 Sept 2023Updated on 6 Apr 202631,020What's P2P trading?
Please note that this service isn't available to regular users or non-merchant accounts.What happens if my buyer/seller used offensive language in the comment section? You can raise a dispute if this scenario occurs. Read about more rules here.Published on 5 Sept 2023Updated on 6 Apr 2026863How do I start trading cryptocurrency on OKX with Smart Trading?
Setting language and local currency You can quickly change your language and local currency settings by selecting Preferences, either from the profile icon dropdown menu or by selecting the option from the toolbar. The Preferences section also gives you the option to change the color scheme for the trading quotes you see on our platform. Select Preferences to set up your settings2.Published on 7 Apr 2024Updated on 15 Oct 202571OKX P2P user transaction rules
Users should refrain from using foul and offensive language when using the Platform. This includes, but not limited to, the tools permitting messaging with other users and the customer support live chat, as well as the order comment section.Published on 5 Sept 2023Updated on 24 Mar 20261,026Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
This speedup is due to the usage of the Plonky2 framework, which compiles Rust-coded circuits into efficient machine language instead of using slower Python scripts. We also enhanced Plonky2 to run some computations on GPUs, reducing the time by an extra 30%. Better auditability: With Version 2, we use a high-level framework that handles complex cryptographic details for us. This makes our code clearer, more readable, and less prone to errors.Published on 21 Oct 2024Updated on 11 Feb 202692
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