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Lead traders: How do I carry out lead trades?
After you become a lead trader, you can continue carrying out trades on the regular trading page. If a trade involves one of your selected lead trade contracts, a signal will be automatically sent to traders copying you, and they’ll automatically copy the trade at the market price. Lead traders can lead trades in spot copy trading, futures copy trading, and bots trading.Published on 21 Dec 2022Updated on 4 Mar 2026391Lead trader: how do I carry out spot lead trades?
Visit here to find out more about the possible reason for the failure of spot lead trade.Published on 2 May 2024Updated on 9 Feb 202647What onboarding information is required for the non-profit organization (NPO)?
NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Published on 13 Oct 2023Updated on 12 Feb 202671How do I list my collection on OKX Marketplace?
If you cannot find the collection or NFT you have deployed, you can fill out this form. We'll assess and add your collection once it's been approved.Published on 7 Jun 2024Updated on 17 Mar 202651Common scam tactics
For more details on what to do during or after a scam, check out this article.Published on 28 Sept 2023Updated on 6 Feb 20262,604OKX x McLaren NFT Sweepstakes Terms & Conditions
Disputes: The laws of the State of California govern all matters arising out of or relating to this Agreement without giving effect to any conflict of law principles. Any dispute or claim arising out of or related to this Agreement shall be subject to binding arbitration administered by JAMS (see www.jamsadr.com). The JAMS arbitration shall be conducted in San Francisco, California before a single JAMS arbitrator, who shall be a retired judicial officer.Published on 25 Apr 2024Updated on 8 Sept 2025607What should I do if my withdrawal isn't successful?
If the recipient is another trading platform, please reach out to their customer support for help.Published on 17 Oct 2024Updated on 2 Feb 2026243Security audit report collection
For more information on this, check out the audit report here. OKX Account Abstraction audit report - 2023.06.28 The AA Smart Contract Account (Account Abstraction) module of OKX Web3 Wallet has passed a security audit conducted by the third-party security firm SlowMist. The audit was completed on June 28, 2023, and all identified risk items have been fixed. For more information on this, check out the audit report here.Published on 11 Nov 2022Updated on 27 Jan 20267,072How do I create/import an OKX wallet?
If you've initiated a crypto deposit into your OKX Wallet but it hasn't arrived yet, you may find out more about it here.Published on 24 Aug 2023Updated on 12 Feb 20263,803What should I do if I want to withdraw assets that are not supported on other platforms?
Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out when the funds will arrive.Published on 8 Apr 2025Updated on 3 Feb 20269How long does it take to complete my identity verification?
Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on 5 Sept 2023Updated on 17 Nov 20256,917How do I manage my collection on OKX Marketplace?
For more information, you can always refer to this article to find out more about modifying your collection.Published on 7 Jun 2024Updated on 26 Jan 20262,476Why hasn't my deposit been credited?
If you can't find the Tag field on the corresponding platform, you can reach out to the corresponding platform's customer support for assistance. Note: if you enter an incorrect/missing tag, it could lead to deposit failure. In such a case, you can reach out to our customer support for assistance.Deposit to smart contract addresses Before you submit a deposit request, make sure that you've selected the deposit contract address supported by the corresponding platform.Published on 1 Sept 2023Updated on 3 Mar 202613,720What should I do if the other platform didn't receive my withdrawal?
When you withdraw funds from our platform to another platform, the withdrawal goes through three stages: Our platform sends out funds > Block miners confirm > Funds credited to the other platform.Published on 18 Oct 2024Updated on 3 Mar 2026666How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202533