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Where do I find limits, fees and processing time details for cash deposit?
Video guide You can easily send cash to your OKX account using our cash deposit feature. We offer a variety of local currencies and cash deposit methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?Published on 23 May 2025Updated on 12 Feb 202628Crypto available for withdrawal FAQ
You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on 25 Jan 2024Updated on 11 Feb 20263,688How do I use Merchant Coupon Code?
No cash value: Cannot be exchanged for cash, credit, or crypto. Merchant handles redemption: If you face issues, report it directly from the coupon detail page.What if I can't access or use the coupon? If you're having trouble with a code: Open the Coupon Detail Page Select I’m having an issue with the code option or review the coupon's specific terms for more infoFAQ1. Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity?Published on 19 May 2025Updated on 24 Mar 202619How can I do spot trading with the Jupyter Notebook?
For spot trading under spot or spot and futures mode, please set tdMode='cash'. For spot trading under multi-currency margin or portfolio margin mode, please set tdMode = 'cross'. You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?Published on 29 Sept 2023Updated on 10 Sept 2025550USDG on X Layer FAQ
USDG is backed 1:1 with cash and cash equivalents and is designed for compliance from the ground up. It aligns with leading global regulations like Singapore's Monetary Authority of Singapore (MAS) and Europe's Markets in Crypto-Assets (MiCA) frameworks. USDG is issued by regulated entities like Paxos Digital Singapore, offering the transparency and oversight that users deserve.Published on 21 Oct 2025Updated on 18 Dec 202512How do I avoid scams from off-site communication in P2P transactions?
After completing the cash transfer process, then only click "I have paid" inside our platform. Use and verify your Anti-Phishing Code for email authenticity. Click Appeal immediately if anything seems suspicious.What do I need to do If I’ve been scammed? Always use the Appeal button directly on your P2P order before canceling. Keep all evidence safe—this includes chats, payment receipts, fake emails, and the order ID.Published on 11 Sept 2025Updated on 26 Sept 202513Convert FAQ
Can I convert my crypto to cash using this Convert feature? No, the Convert feature is designed exclusively for swapping one crypto for another (for example, Bitcoin to Ethereum). It doesn't support conversions to fiat currency such as USD, EUR, or GBP. To cash out your crypto, you can use the Sell crypto feature, which allows you to sell your holdings and receive the equivalent value in your local currency.Published on 27 Sept 2023Updated on 9 Apr 20261,495How can I protect myself from scammers?
Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow). Escrow is a legal term used when a third party holds the assets in a transaction until an agreement has been met between the buyer and the seller. We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet).Published on 21 Aug 2023Updated on 3 Mar 202612,075How do I connect my Keystone Hardware Wallet to OKX Wallet?
Supported Chains (Compatible with Keystone): App: EVM, ETC, Bitcoin, Litecoin (LTC), Bitcoin Cash (BCH), Dash (DASH) Browser extension: EVM, Bitcoin Features: Send, Receive, Swap, and so on.Getting Started To get started, you may prepare the following: Keystone hardware wallet Get ready with your Keystone 3 or Keystone 3 Pro hardware wallet. OKX app Open the OKX official website, and download the OKX app. You can also search OKX on the App Store or Google Play.Published on 8 Nov 2023Updated on 2 Mar 202612,702USD-margined futures FAQ
You can select different settlement currencies by going to your sub-account > trade settings > USD-M settlement currency. You cannot change the settlement currency if you have open orders or positions in USD-margined futures. If you haven’t made a selection, USDC will be used as the settlement currency by default.Published on 13 Oct 2025Updated on 4 Mar 202624How do I buy Tether (USDT) with Raast?
Raast employs cutting-edge technology such as blockchain and biometric verification to give banks and other financial institutions a quick, safe, and dependable method of transferring cash. It's intended to enhance the entire banking experience for clients while also allowing companies to function more effectively.How does one use Raast? To utilize Raast, one must have an active bank account that is connected to the Raast network.Published on 4 Apr 2024Updated on 24 Mar 2026344How do I sell crypto on OKX P2P trading?
The steps below will help you to understand how to convert BTC and other cryptocurrencies to cash with P2P Trading:How do I sell crypto on P2P Trading?Published on 22 Aug 2023Updated on 8 Apr 20267,508Why do I have to trade on OKX Liquid Marketplace?
It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book. It allows them to: Improve their derivatives trading workflow with end-to-end automated execution and instant settlement. Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me?Published on 13 Mar 2024Updated on 30 Oct 202516What are the advantages of using cross margin and isolated margin?
If a single position generates BTC earnings, you can make a partial settlement, and the earnings will be credited in real-time, which can then be automatically used as position margin, significantly improving funds utilization. Note: 1. In the cross margin mode for futures, if there are extreme market conditions and a single crypto position incurs significant losses, the entire account may lose all of that particular crypto. 2.Published on 20 Mar 2023Updated on 2 Apr 202641What are the spot trading guidelines for copy traders?
On the settlement day, we'll calculate the total PnL over the whole settlement period. The actual profit-sharing amount will be sent to the lead trader's funding account. If the withholding amount is greater than the actual profit-sharing amount, the difference will be returned to the copy trader's trading account. Profit-sharing will only be settled if a copy trader isn't copying any ongoing trades from a lead trader.Published on 6 Nov 2023Updated on 3 Mar 2026280