- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202516,219
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 2 Jan 2026673
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202575
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202555
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 17 Nov 202552
- How do I download my account statements?Published on 6 Nov 2024Updated on 4 Feb 202663
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 2 Feb 202649
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 1 Dec 20256
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202531
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202560
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 17 Nov 20251,247
- How do I register an account on OKX?Published on 23 May 2024Updated on 2 Feb 202626,056
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 8 Oct 2025131
- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 28 Jan 202612,946
- What onboarding information is required for the government-owned enterprise?Published on 13 Oct 2023Updated on 27 Sept 202561