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How do I reset Two-factor authentication (2FA)?
details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?Published on 15 Sept 2023Updated on 28 Mar 2026FAQ6,170How do I reset my Two-factor authentication (2FA)?
authentication Select Switch authentication method > Reset two-factor authentication > Reset phone number / email / authenticator app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?Published on 15 Sept 2023Updated on 15 Oct 2025FAQ22Polkadot slot auction announcement: DOT from round two has been released
Dear valued user, The DOT locked up for the Second round of the Polkadot slot auction project began unlocking on January 16, 2024. We're continuing the process of unlocking and redeeming DOT now. For Polkadot slot auction orders: order settlement was completed on January 17, 2024 (UTC+8). The OKDOT2 token was redeemed for DOT at a 1:1 exchange rate on January 17, 2024 (UTC+8). You can find any...Published on 17 Jan 2024Updated on 17 Nov 2025AnnouncementsOKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Learn to Earn with OKX and TON (The Open Network) is a new educational initiative introduced by OKX in collaboration with TON. OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, can take part in the promo During the Campaign Period and win between 1 and 5 TON...Published on 26 Dec 2023Updated on 3 Apr 2026FAQ4,135Why is my deposit/withdrawal suspended?
A fork in a blockchain occurs when the community disagrees over an upgrade, resulting in the original blockchain splitting into two. Depending on the compatibility of the new chain to the old one, there are two types of forks: soft and hard. A soft fork is a blockchain fork in which the newly forked blockchain is compatible with the old one.Published on 31 Aug 2023Updated on 26 Jan 2026FAQ989Spot copy trading: lead trader FAQ
Keep an eye out for upcoming announcements on new cryptocurrency pairs being added!5. As a lead trader, how do I get traffic exposure on OKX? There are two ways to increase traffic exposure to your profile on our platform. Those are: Have a good strategy for your trading: engage in real trading on your trading account and achieve good results that derive from a solid trading strategy, gauged by PnL% and absolute PnL gains.Published on 18 Oct 2023Updated on 3 Mar 2026FAQ67How do I adjust the color theme of the trading interface?
It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings. You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions.Published on 27 Nov 2024Updated on 10 Sept 2025FAQ23How do I set up indicators on the chart?
To hide the indicator, select the Hide (Eye) option next to the settings.What are the additional tips? You can apply multiple indicators simultaneously. Simply repeat the process for each indicator. Once you've set up indicators, you can save the chart layout for easy access later. Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types?Published on 30 Nov 2024Updated on 10 Sept 2025FAQ14OKX Wallet newly released BTC L2 Farm Points
We recommend that you keep an eye on OKX Web3 for any updates. Merlin Merlin Chain is a Layer 2 protocol built on Bitcoin that has adopted a decentralized oracle network, on-chain BTC fraud-proof modules, and zero-knowledge (ZK) rollups to improve Bitcoin’s scalability and efficiency. B²Network B² Network is a revolutionary ZK Proof verification commitment rollup solution designed for Bitcoin. BEVM BEVM is the first fully decentralized EVM-compatible Bitcoin L2 that uses BTC as Gas.Published on 3 Apr 2024Updated on 17 Nov 2025AnnouncementsP2P Merchant competition — win a featured ad spot
A featured ad will be placed on top of the P2P marketplace and comes with an eye-catching badge. It’ll maximize your ad's visibility. Competition period: September 11, 2023, 12:00 (UTC) - September 24, 2023, 12:00 (UTC) Reward There’ll be 2 winners for each currency.Published on 11 Sept 2023Updated on 17 Nov 2025AnnouncementsHow does futures spread trading work on OKX Liquid Marketplace?
Spread trading involves taking two futures positions in opposite directions: one long, one short. The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts. That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability.Published on 13 Mar 2024Updated on 10 Sept 2025FAQ6Second round of Polkadot slot auctions: more DOT unlocked
OKX will roll out the unlocking and redemption process in two phases. Phase One: The OKDOT2/DOT trading pair will be delisted on January 16, 2024, at 08:00 UTC. Phase Two: All OKDOT2 will be redeemed for locked DOT at a 1:1 ratio between January 16 to 25, 2024. All redeemed DOT will be distributed to your funding account. Please note that once the OKDOT2/DOT trading pair is delisted, you won't be able to convert OKDOT2 to DOT until the second round settlements are completed.Published on 15 Jan 2024Updated on 17 Nov 2025AnnouncementsPolkadot Slot Auction Announcement: Unlocking First-Round Projects
OKX will roll out the unlocking and redemption of DOT in two phases. Phase One: On October 26, 2023, at 8:00 (UTC), the OKDOT1/DOT trading pair will be delisted. Phase Two: From October 26, 2023, to November 10, 2023 (UTC), the settlement of the first round of Polkadot slot auction locked DOT (OKDOT1:DOT = 1:1) will be completed. After the settlement is completed, the funds will be distributed to the users' funding account.Published on 20 Oct 2023Updated on 17 Nov 2025AnnouncementsNitro Spreads Table View Glossary
smaller of the two mark prices.Published on 10 Jul 2024Updated on 1 Apr 2025Product documentationQuoting RFQs on the RFQ board (maker)
To do so, you can go to the Two-way tab at the top. You can then enter your bid and ask prices in the Two-way pop-up. You can only provide a combo price for RFQs using pre-defined strategies and with two legs or more.Setting a time limit You can set the time limit for when your quote will expire.Published on 7 Mar 2024Updated on 1 Apr 2025Product documentation