You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.

Your weekly reward = (Sum of daily lowest hourly snapshot balances) × (Current APR / 365) × (Number of days you held USDG that week). Example: If you purchase USDG on day 1 and your previous balance was 0, then your lowest hourly snapshot balance for that day is 0. If you hold USDG for only 3 days in a given week, you will receive rewards for those 3 days on the following Wednesday.

How to add a no-verification withdrawal address: When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select Change verification period to verify the address permanently. 30 days (default): Withdrawals to this address within 30 days will not require additional verification. When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.

After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book? When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.

Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month. A link created on August 29, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.

Eligible trades include those conducted under Simple and Exchange Mode orderbook trade, express buy/sell with SGD, and conversions.Terms & Conditions: You must complete the required tasks within 30 days from account registration. Rewards will be distributed within 14 days after conditions are met and verified. This program may not be available to all OKX SG users and eligibility is determined at OKX SG's discretion.

To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.

If you've applied to become Super or Diamond Merchant, please allow 14 business days for the review to be completed. If you've applied to downgrade, we will get back to you within 7 business days.

VIP users are classified based on the asset amount or trading volume over the past 30 days. Different levels determine the trading fees for the next trading day.

Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day. If you trade on the day when the Rebate Card is granted, your first trading fee rebate will be calculated from the granted time to 23:59 UCT+8, and be distributed to your Funding Account in USDT within the next day.

Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time?

Resolution time: We strive to resolve all issues within 7 calendar days after receiving the full details of your issue. Delays: If we’re unable to resolve your issue within 7 calendar days, we’ll keep you informed regarding the causes of such delay and provide an expected timeframe for updates. We appreciate your patience and are committed to supporting you every step of the way. If you want to learn more about our Support Center, visit here.

When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day. Ensure that you have sufficient funds to start trading prior to the fee rebate that will be credited the next day. Check for rebate card and remaining balance here.10. What if the trading fee exceeds my rebate card amount?

Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time?

If you need records older than 90 days, you'll need to download order history from the web. Refer to How do I download my account statements?