Keep all evidence safe—this includes chats, payment receipts, fake emails, and the order ID. Reach out to us only through in-app support or p2p@okx.com (never trust other email addresses). Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails.

you'd like to share your order on and your order will be shared as text on the chat platforms on your mobile Share the order with your recipient once all the processes are done You can also trade with different order types on our platform, learn more here.

If you haven't opted in as an Accredited Investor (AI), you may start the process here. If the link does't redirect you to verify as an AI, it means that you have successfully verified as one.

Like spot grid, the easiest way to use the futures grid trading bot is with the back-tested AI strategy. It's as below: Select your trading pair before selecting Copy AI strategy Select the Copy AI strategies option to launch the list of strategies Select the strategy you want to use. Then, select Copy Copy your preferred AI strategy after selecting your trading pair Next, you can customize the parameters such as leverage and margin and add an optional take profit or stop-loss order.

Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.

Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OK Assistant before proceeding.

Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.

When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.

We highly recommend that you chat with your buyer or seller first before submitting a dispute. You can message your buyer or seller via the following steps: Go to Orders (on the app) / My Orders (on the web), select the relevant order Select the message icon to chat with your buyer or sellerWhat should I do if the buyer selected Confirm payment without making a payment? Remember, don't release your crypto until you've actually received the payment in your bank/wallet account.

Like spot grid, the easiest way to use the futures grid trading bot is with the backtested AI strategy. After selecting your trading pair, select Copy AI strategies Copy AI strategies effortlessly after selecting the trading pair Select the strategy you want to use. Then select Copy Several strategies are available to be copied Next, you can customise the parameters such as leverage and margin and add an optional take profit or stop-loss order.

Use of offensive language: If both parties use offensive language on the OKX P2P Platform, including but not limited to chat tools with users, customer support live chat, and order comment section, and multiple disputes are filed against a single user based on this, the user's account may be partially or entirely suspended from trading.

To opt out as an Accredited Investor: Start a live chat via our Support Center and let us know that you no longer wish to be treated as an Accredited Investor Once you confirm your intent to opt out, we may be required to take steps to comply with applicable laws and regulations. This may include: Removing your access to products or services available only to Accredited Investors. Withdrawing your interests in such products or services, such as unstaking your assets.

If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

You can have the deposit/withdrawal details ready and contact our customer support immediately by starting with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot. Note: the deposit/withdrawal details include: cryptocurrency, amount, the correct tag, the incorrect tag you filled in and the hash value of the transaction.

Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers. This enables a clear and structured discussion of your trading approach.