All
FAQ
Announcements
Product documents
How do I qualify as an Accredited Investor?
These measures include restrictions on facilitating selected DPT activities when dealing with retail customers. Hence, we need to differentiate retail customers from other customers, such as Accredited Investors (AI). Accredited Investors have access to a wider range of products and services compared to retail customers. Customers who meet the Accredited Investor criteria under Singapore law may opt in to be treated as an Accredited Investor by us.Who is an Accredited Investor?Published on 8 Apr 2025Updated on 9 Feb 20267Knowledge test FAQ
The knowledge test (also referred to as a "risk awareness assessment") is designed to ensure that retail customers are aware of the key risks involved in using DPT services.Who needs to take this knowledge test? The risk awareness assessment is required for all individual retail customers registered with OKX Singapore. It will be triggered once you have completed identity verification on your account. This doesn't apply to corporate or institutional customers.Published on 3 Jun 2025Updated on 1 Dec 20252How do I use a physical security key to protect my account?
When purchasing a physical security key, ensure you choose reputable brands like YubiKey or Ledger from trusted retailers. These devices are designed to offer high security without relying on cloud synchronization and are compatible with OKX's authentication systems. If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.Published on 10 Jan 2025Updated on 12 Feb 202618,326Learn & Earn Campaign that is only for Turkish users event rules
Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom (specifically regarding our derivatives-related Services for retail users), Bangladesh, Bolivia, Donetsk, Luhansk and Malta. This activity does not constitute and shall not be considered to be investment advice or a recommendation to deal in any product or investment. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.Published on 24 Oct 2023Updated on 9 Feb 202637Quote sorting
How does Block Trading by OKX determine which quote is the "best quote" to show on the first line for my RFQ on the RFQ Board? The best price, bid and ask, will be sorted to the top, independent of the Maker. This means that the best bid may have been provided by a different Maker than the best ask. For quotes on RFQs where the quote currency of all legs are the same, the best bid is simply the highest value, while the best ask is the lowest.Published on 30 Jun 2022Updated on 10 Sept 202513What's a limit order?
You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell. When the market price meets your conditions, the system will execute the order at the best available price within your specified limit.Published on 22 Aug 2023Updated on 3 Apr 2026177OKX x McLaren NFT Sweepstakes Terms & Conditions
The total approximate retail value of all prizes available is $74,070. General Conditions: In the event that the operation, security, or administration of the Sweepstakes is impaired in any way, OKX may, in its sole discretion, either: (a) suspend the Sweepstakes to address the impairment and then resume the Sweepstakes; or (b) award the prizes at random from among the eligible entries received up to the time of the impairment.Published on 25 Apr 2024Updated on 8 Sept 2025607What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on 30 Jun 2022Updated on 12 Feb 202696What's Smart Strategies?
Smart strategies are recommended trading bot settings with the best historical performance for a specified period. You can use smart strategies as is or change some or all of the recommended settings.3. How is backtested APR calculated? Backtested annual percentage rate (APR) shows how much a trading bot could potentially earn in one year. It’s based on the most recent period and the proposed smart strategy settings.Published on 7 Mar 2025Updated on 17 Nov 20251OKX listing mechanism
Can the best bid price be higher than the best ask price during the pre-open period? Yes. During the pre-open period, orders are collected but not executed. As a result, the displayed best bid price may be higher than the best ask price. Orders are matched only after official trading begins and according to normal trading rules.Published on 27 Apr 2018Updated on 2 Apr 20267,482How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on 5 Nov 2024Updated on 10 Sept 202513How can I switch the site to my preferred language?
This will display all the languages that are currently supported, allowing you to select the one that best suits your needs. Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us.Published on 15 Jan 2026Updated on 31 Mar 202620Demo trading
Its prices will be based on the best price currently available on the order book, with a spread. It'll only quote your RFQ once and leave this price live for 60 seconds before allowing it to expire. To get a new price from the trading bot, please cancel and re-price your demo RFQ.Published on 29 Jun 2022Updated on 3 Dec 20251,752How do I reverse my trading position with one tap?
Best used in highly liquid trading pairs for smoother execution. Learn more about other trading-related topics here.Published on 5 Jul 2025Updated on 6 Apr 202610Why wasn’t my spot margin position fully closed?
Price limit rule In margin trading, the estimated execution price of your order can’t be lower than 95% of the best bid price. If your sell price is below this limit, the order may be restricted or canceled. This rule is designed to reduce the impact of extreme price fluctuations. Please check whether your order price meets the platform’s limit order requirements. 2. Leverage and position tier limits In margin trading, the maximum borrowable amount is determined by position tiers.Published on 20 Mar 2023Updated on 20 Apr 20269