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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on 31 Oct 2023Updated on 10 Mar 2026249What onboarding information is required for a family office?
Directors: Persons elected or appointed to serve on the board of directors of the Family Office. These persons govern and oversee the family office, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office.Published on 13 Oct 2023Updated on 12 Feb 202667What limits are there for spot copy trading?
, FLOKI-USDT, TIA-USDT, PYTH-USDT, FET-USDT, INJ-USDT, SATS-USDT, JTO-USDT, JUP-USDT, ZETA-USDT, STRK-USDT, ETHFI-USDT, W-USDT, ZK-USDT, RENDER-USDT, ONDO-USDT, POL-USDT, EIGEN-USDT, MOODENG-USDT, PNUT-USDT, MORPHO-USDT, ME-USDT, PENGU-USDT, BERA-USDT, IP-USDT, KAITO-USDT, WCT-USDT, RESOLV-USDT, BARD-USDT, KMNO-USDT, ENA-USDT 1,000,000 TRB-USDT, GALA-USDT, DYDX-USDT, SAND-USDT, SUSHI-USDT, GMT-USDT, CORE-USDT, MASK-USDT, NEO-USDT, MANA-USDT, LPT-USDT, LQTY-USDT, ICX-USDT, BIGTIME-USDT, MEME-USDT,Published on 30 Oct 2023Updated on 10 Mar 2026125Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on 4 Dec 2024Updated on 19 Mar 2026720What onboarding information is required for the government-owned enterprise?
Directors: Persons elected or appointed to serve on the board of directors of the government-owned enterprise. These persons govern and oversee the government-owned enterprise and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the government-owned enterprise.Published on 13 Oct 2023Updated on 19 Mar 202661What onboarding information is required for the non-profit organization (NPO)?
Directors: Persons elected or appointed to serve on the board of directors of the NPO. These persons govern and oversee the NPO, and are responsible for its high-level strategy, operations, and accountability. Donors: Persons or institutions that provide financial contributions (donations) to the NPO supporting its mission and activities without expecting any gain in return.Published on 13 Oct 2023Updated on 12 Feb 202671What onboarding information is required for a fund?
Directors: Persons elected or appointed to serve on the board of directors of the fund. These persons govern and oversee the fund, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the Privately Owned Company.Published on 13 Oct 2023Updated on 12 Feb 2026115What onboarding information is required for a Publicly Traded Company?
Directors: Persons elected or appointed to serve on the board of directors of the publicly traded company. These persons govern and oversee the publicly traded company, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a privately owned financial institution?
Directors: Persons elected or appointed to serve on the board of directors of the privately owned financial institution. These persons govern and oversee the privately owned financial institution, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution.Published on 13 Oct 2023Updated on 27 Sept 2025135What onboarding information is required for a privately owned company?
Directors (if any): Persons elected or appointed to serve on the board of directors of the privately owned company. These persons govern and oversee the privately owned company, and are responsible for its high-level strategy, operations, and accountability. UBOs (Ultimate beneficial owners): Persons who ultimately own and/or who exercise ultimate control over the privately owned company.Published on 13 Oct 2023Updated on 12 Feb 2026277I haven't received the SMS code
Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead.Published on 16 Aug 2023Updated on 3 Mar 202632,572Block trading basics
The minimum notional size for a block trade is US$1,000 or equivalent.Why is the combo price on the RFQ builder different from the price the maker expects me to pay? The combo price as displayed on the builder is based on the mid-point of the latest bids and asks on the order book. However, block trading occurs off of the order book as a privately negotiated transaction between a Taker and a Maker.Published on 29 Jun 2022Updated on 6 Mar 202616Accredited Investor Trading Fees
APE-USD, APE-USDT, API3-USD, API3-USDT, ATOM-USD, ATOM-USDT, BCH-USD, BCH-USDT, BNB-USD, BNB-USDT, COMP-USD, COMP-USDT, CORE-USD, CORE-USDT, CRO-USD, CRO-USDT, CRV-USD, CRV-USDT, DOT-USD, DOT-USDT, DYDX-USD, DYDX-USDT, EIGEN-USD, EIGEN-USDT, ENA-USD, ENA-USDT, ETC-USD, ETC-USDT, ETH-BTC, ETHFI-USD, ETHFI-USDT, FIL-USD, FIL-USDT, FLR-USDT, IMX-USD, IMX-USDT, JTO-USD, JTO-USDT, JUP-USD, JUP-USDT, KMNO-USD, KMNO-USDT, LDO-USD, LDO-USDT, LINEA-USD, LINEA-USDT, LPT-USD, LPT-USDT, LTC-USD, LTC-USDT, ME-USDPublished on 8 Dec 2025Updated on 27 Feb 2026Singapore Referral Program - Terms and Conditions
For more information, go to www.okx.com/en-sg © 2025 OKX. All rights reserved. In order to comply with local regulations, certain features may not be available in your region.Published on 17 Nov 2024Updated on 17 Nov 2025