All
FAQ
Announcements
Product documents
Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on 23 May 2025Updated on 12 Feb 202628How do I become part of the OKX P2P Merchant Program?
The process is as follows:App Open the App Home, tap [C2C Buy Crypto] — [My] — [Apply to Become a P2P Merchant Program] — [Apply Now], and complete the steps as required.Web Open the official website Home, click on [Buy Crypto] — [peer-to-peer Buy Crypto]; on the new page, click [More] — [Apply to Become a P2P Merchant Program] — [Apply Now].Published on 25 Nov 2022Updated on 29 Jan 2026712What are OKX SG's crypto trading bots and how do I utilize them?
On the app Head over to Menu > User Center option at the Home page Select Menu at the Home page Select Bots to explore our selection of trading bots Within the User Center section, select Bots Trading bots page loads up and it's ready to be exploredOn the web Hover over the Trade menu and select the Spot option Select Spot from the dropdown menu Access trading bots under the Tools option Select the type of trading bot of your preference from the Tools optionWhat's the Spot grid trading bot?Published on 28 Jul 2025Updated on 17 Nov 2025How do I deposit SGD with PayNow?
Go to Assets and select Deposit Select SGD balance to begin your cash deposit Go to SGD balance to start making a cash depositOn the app Open your OKX app, select Transfer on the home page > select Deposit > Select asset to deposit/withdraw Select Deposit to start your deposit from the home page You can also select one of the assets on the Portfolio page and select Deposit as well.Published on 8 Nov 2024Updated on 23 Dec 20257Why is Pay moving to Simple mode?
Update your app to start experiencing it.What does the new Pay home experience look like?Previously: Standalone Pay mode Old entry point for you to enter the Pay page Old Pay page once you enter the pageNow: Pay tab under Simple mode New entry point for you to enter the Pay page New Pay page once you enter the pageWhat's included in Simple Pay?Published on 27 Jan 2026Updated on 28 Jan 20264How do I verify my identity with Singpass?
details with Singpass You'll be redirected to the Singpass successful notification page, select Next to proceed to the next phase Complete your Singpass authentication process by selecting NextFace authentication process on OKX platform You'll be prompted to take a selfie, select Next Proceed to the selfie process to verify your account Take selfie for verification, wait up to 2 minutes to get the result Hold the phone still once you've got your face fully in the capture area Select Continue at the homePublished on 13 Sept 2024Updated on 9 Feb 20264How do I withdraw USD with International wire transfer as a Singapore user?
Then, enter the amount you wish to withdraw and select Preview Enter your authorization code or SMS code and select Withdraw to submit your USD withdrawalOn the app Open your OKX app, go to Portfolio on the home screen, select Transfer and Withdraw Select Withdraw to start Under your USD balance, select International wire transfer and the bank account you want to use for the withdrawal Select International wire transfer under USD to continue Enter the amount you wish to withdraw and select PreviewPublished on 12 Mar 2025Updated on 3 Dec 2025How do I withdraw SGD with FAST, MEPS and International wire transfer?
Enter your authorization code or SMS code and select Withdraw to submit your SGD withdrawalOn the app Open your OKX app, go to Portfolio on the home screen, select Transfer and Withdraw Select Withdraw cash to start Under your SGD balance, select the payment method and bank account you'd like to use for the withdrawal. Select bank transfer under SGD to continue Enter the amount you wish to withdraw and select Preview.Published on 13 Mar 2025Updated on 3 Dec 2025How do I deposit SGD with FAST, MEPS and International wire transfer?
Any funds sent to this account will be credited to your OKX account Review the deposit details and initiate the depositOn the app Open your OKX app, select Assets on the home screen and select Deposit Select Deposit to start your deposit You can also select one of the assets on the Portfolio page and select Deposit as well.Published on 13 Mar 2025Updated on 3 Dec 2025How do I deposit USD with International Wire transfer as a Singapore user?
Any funds sent to this account will be credited to your OKX account Review the deposit details and initiate the depositOn the app Open your OKX app, select Assets on the home screen and select Deposit Select Deposit to start your deposit You can also select one of the assets on the Portfolio page and select Deposit as well.Published on 12 Mar 2025Updated on 3 Dec 20252How do I automate grid trading strategies on futures grid trading bot?
To access the futures grid trading bot, navigate to the home page and select Trade In the app’s Trade section, select the trading pair at the top of the screen Kickstart your futures trading bot automation journey by selecting Trade From the options available, select Trading bots to access the list of bots available Select Trading bots Next, select Grid bots Find Spot Grid option at Trading bots > Grid bots Then, select Futures grid Futures grid is available as one of Grid bots' options Select thePublished on 13 Jun 2024Updated on 10 Sept 202528Where do I find limits, fees and processing time details for cash withdrawal?
On the app Select Transfer on the home page Select the Transfer option Select Withdraw Select Withdraw from the pop-up menuOn the web Go to Assets and select Withdraw Select Cash Select Assets and Withdraw from the menu before selecting Cash on the Withdrawal page Click Select on the withdrawal method Set your preferred currency before selecting your preferred withdrawal accountHow do I access supported currencies and cash withdrawal methods?Published on 23 May 2025Updated on 4 Mar 202634What limits are there for futures copy trading?
MEW-USDT, MERL-USDT, PRCL-USDT, ZENT-USDT, GLM-USDT, NOT-USDT, ATH-USDT, ZK-USDT, CVX-USDT, DOGS-USDT, CAT-USDT, BRETT-USDT, CATI-USDT, HMSTR-USDT, GOAT-USDT, SCR-USDT, ACT-USDT, OL-USDT, MORPHO-USDT, DEGEN-USDT, ARKM-USDT, MAJOR-USDT, VANA-USDT, AIXBT-USDT, BIO-USDT, SONIC-USDT, GRIFFAIN-USDT, SOLV-USDT, ARC-USDT, ANIME-USDT, SWARMS-USDT, AVAAI-USDT, COOKIE-USDT, LAYER-USDT, PARTI-USDT, GPS-USDT, SHELL-USDT, JELLYJELLY-USDT, SOON-USDT, INIT-USDT, SOPH-USDT, PLUME-USDT, AERO-USDT, MOG-USDT, NEWT-USDT, HOME-USDTPublished on 31 Oct 2023Updated on 10 Mar 2026249How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be yourPublished on 5 Sept 2023Updated on 12 Feb 2026850How do I add OKX widget on my phone?
You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above.Published on 15 Aug 2023Updated on 26 Mar 20265,836