Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name

The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters. Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision.

We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.

Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?

For instance, this can take the form of long one leg of US$800 and short one leg of US$200 equivalent value. The US$ amount will be calculated using current order book data.I selected counterparties, created my RFQ, and now my counterparties have vanished. What happened? The various makers on Block Trading by OKX have the ability to designate which products and currencies they are able to provide quotes for.

Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5. Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account? Yes.6. Can I change my name after completing identity verification?

Required Document–Related Issues ID Already Verified / Duplicate Identity Verification According to platform rules, one set of identity information can only be used to verify and register one account and cannot be used repeatedly. You may contact our customer support team and provide your ID number for further verification and handling. For more details, please refer to: How can I transfer my account if my ID card is occupied?

How can I change my name/identity verification information? Due to security reasons, changes to identity verification information cannot be made directly through the app or website. Please contact customer support for assistance with your request. Note: Only one ID can be registered for one account. Please contact customer support with your ID number if you are unsure about which account is connected to your ID. Once you register your ID with your account, you're responsible for remembering it.

What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise difficult to quote legs individually. How do I view more quotes than just the top-sorted quote?

Seller's refusal to release the crypto: OKX customer support will manually release the order after 12 hours if the buyer has paid the correct amount from their account (matching the verified name on their OKX account), but the seller declines from releasing the cryptocurrency, attempting to renegotiate at a higher price except for abnormally low prices (-10% market price).

One step closer with the withdrawal ID and returned TxID from the receiving platform of the transaction The ticket has been created and OKX customer service will reach out to you within 10 hours.

What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.

Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04.

Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7. When will the rarity of my Unseen City Shirts – Blue Moon NFT be revealed?

Any funds sent to this account will be credited to your OKX account Notes Deposits must be made from a bank account in your name (the same name used for your OKX account registration) Deposits that fail name verification will be refunded to the senderFAQ1. Why am I not able to see the "Deposit cash" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2.