All
FAQ
Announcements
Product documents
Unseen City Shirts - Blue Moon - NFT FAQ
Known as one of the fastest and most reliable crypto trading platform for traders everywhere, OKX’s crypto exchange is the second largest globally by trading volume.2. What are digital collectibles in the Unseen City Shirts – Blue Moon NFT campaign? Digital collectibles are a type of digital asset that are unique and cannot be replicated. They are stored on the blockchain, and each come with unique ID.Published on 25 Apr 2024Updated on 29 May 20262Unseen City Shirts - The Roses and The Bees - NFT FAQ
Digital collectibles are a type of digital asset that are unique and cannot be replicated. They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object.Published on 19 Apr 2024Updated on 29 May 202623How do I check on updates to my support ticket?
Tap Menu > Get help 2. Scroll down and tap Chat with us 3. Scroll up to view your past chat history with OKX Assistant On the Web: 1. Tap the Chatbot icon in the bottom-right corner 2. In the chat window, scroll up to view your past chat history with OKX AssistantPublished on 17 Oct 2025Updated on 8 Jun 202665How do I deposit SGD with PayNow?
A unique PayNow QR code will be generated for your OKX account, which includes a specific bill reference number.Published on 8 Nov 2024Updated on 29 May 20267How do I deposit SGD with FAST, MEPS and International wire transfer?
This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types? To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.3. Why am I encountering a "Cash deposit unavailable" message?Published on 13 Mar 2025Updated on 29 May 2026How do I use the custom interval feature?
This feature enables users to tailor their charts to specific trading strategies by defining unique intervals.How do I set a Custom interval?Published on 5 Mar 2025Updated on 29 May 20266How do I deposit USD with International Wire transfer as a Singapore user?
This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types? To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.3. Why am I encountering a "Cash deposit unavailable" message?Published on 12 Mar 2025Updated on 29 May 20262How do I use the custom formula feature?
Customize your insights: Leverage arithmetic operations like addition (+), subtraction (-), multiplication (\*), and division (/) to generate tailored insights and uncover unique trends. Analyze performance: Assess a token's strength by directly comparing its performance with others. By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency.Published on 5 Mar 2025Updated on 29 May 20264What's Private Copy Trading?
Head to My lead trades > Settings and switch on the Private mode toggle Select the Private mode option Select Confirm from the pop-up menu Proceed to turn on private mode After enabling private mode, you can create unique invitation links for your copy tradersHow do I invite copy traders?Published on 29 Aug 2023Updated on 29 May 20261,748How to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on 28 Jul 2023Updated on 29 May 2026103How to add personalized messages for custom price alerts?
This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on 6 Feb 2025Updated on 29 May 20264How do I find my user ID (UID)?
OKX's user ID (UID) is a unique identifier assigned to each account on our exchange platform. Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain transactions.Published on 20 Mar 2025Updated on 29 May 2026204Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Tag (tag/memo) is an unique digital string used to identify deposit address. It ensures the funds are credited to the correct address. OKX distributes different tags to users’ deposit addresses of certain cryptos requested by the network. Tag exist in pairs, one for each deposit address. You need to fill out both the deposit address and tag/memo before submitting a request. If this is not done, the funds may not be credited to the correct address.Published on 22 Aug 2023Updated on 29 May 2026417How can I get my project listed on OKX?
Clearly explain: Who are your competitors What makes your project unique This helps reviewers understand your market position.What should I include about tokenomics? Provide clear details on: Total supply Token distribution Utility and value Strong tokenomics show sustainability and long-term viability.Should I introduce the leadership team? Yes.Published on 16 Apr 2026Updated on 29 May 20262How do I activate my Pay?
Creating a Pay account automatically generates a unique passkey. All transactions in Pay mode require user authorization via this passkey.What's the difference between Pay Passkey and Exchange Passkey? These are two distinct and independent passkey systems. If you’ve previously set up a passkey for exchange account login or transaction verification, you’ll still need to create a separate passkey for Pay.Published on 16 Sept 2025Updated on 29 May 20261