When the present value of an Applicable Insurance Fund is lower than a. the Average value of the Applicable Insurance Fund in the last 8 hours ("8 Hr Average") minus the greater of i. 30% of the 8 Hr Average; or ii. USD 50,000 (or equivalent) (the result of (a) is the "Volatile Drop Threshold"); 2. When the Applicable Insurance Fund has been fully depleted; 3.

When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day. Ensure that you have sufficient funds to start trading prior to the fee rebate that will be credited the next day. Check for rebate card and remaining balance here.10. What if the trading fee exceeds my rebate card amount?

Dear Valued Customers, We are pleased to announce that Libra Credit(LBA) is now listed on OKX. Please take note of the following go-live schedule: 1. LBA deposit - 16:00 May 22, 2018 (Hong Kong Time, UTC +8) 2. LBA/OKB spot trading - 16:00 May 23, 2018 (Hong Kong Time, UTC +8) 3. LBA withdrawal - 18:00 May 24, 2018 (Hong Kong Time, UTC +8) 4.

Otherwise, you'll need to contact the receiving platform's customer support to request recovery.Deposits of non-tradable assets If you deposit assets that are not supported for trading or deposits on OKX, the funds may not be credited. Please check whether the deposited asset is tradable and supported on OKX before initiating a deposit.

We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order.

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.

What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution. We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.

You can only consult the customer support of the receiving platform or wallet to find out how to recover your assets. You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds.

On 2022/12/29 ((UTC+8) ) at 00:00, we will begin the process to convert the remaining Satoshi balance in your account to a rebate card at the ratio of 5,000 Satoshi to 1 USDT rebate card. 2. Accounts with less than 5,000 Satoshi will be issued with a 1 USDT rebate card . 3. Rebate card issued will be valid for 180 days. 4. During this process, you will not be able to use or withdraw your Satoshi. The rebate card will be issued to your account before 2023/01/06 (UTC+8). What is a rebate card?

Rebate Card Rebates on trading fees across eligible products. Rebated fees are withdrawable; card principal is not. The specific daily reward composition and allocation ratio will be displayed on the Program landing page and is subject to configuration. Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade. Each day's reward is dispatched at the scheduled daily dispatch time (based on local time or SGT, as configured).

For more details on what to do during or after a scam, check out this article.

If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative.

What if I mistakenly input the wrong bank account number or phone number? The system now includes automatic payment method validation to help prevent such errors. For Kapital Bank and Rabita Bank, validation is performed using the bank account or card number, while for M10 it is based on the phone number. You will be notified if the information entered is invalid or incorrectly formatted before proceeding.

If you don’t activate or use your credits within the valid period, they’ll expire and become invalid. OKX isn’t obligated to remind users of upcoming expiration times. Make sure to pay attention to the expiration time on your own. If you simultaneously receive both trading bonus and commission rebate cards and need to deduct fees, our platform will prioritize using trading bonus. The portion of fees deducted by trading bonus isn’t eligible for commission rebates.